Alka Gohil

Lead Technical Instructor and Enablement Professional with 15+ years of experience designing and delivering technical training programs for enterprise software, AI-powered solutions, test automation, and cloud technologies. Proven success partnering with Product Management, Engineering, Customer Success, and Solution Architects to create instructor-led training, virtual learning programs, certifications, technical documentation, and hands-on labs that drive product adoption and customer success.

Independent Learning & AI Skills Development at Independent (2026-03 – Present)

• Building AI-powered software and test automation solutions using Playwright while leveraging Generative AI, Agentic AI, MCP and LLMs including ChatGPT, Claude, Gemini, and GitHub Copilot.
• Creator and administrator of the Agentic QA Factory YouTube channel, delivering educational content on AI-enhanced quality assurance, automation architecture, and engineering excellence.

Lead Courseware developer at OpenText (2022-10 – 2026-03)

• Delivered an average of 10+ calendar days of instructor-led and virtual technical training per month to customers, partners, consultants, and internal teams.
• Developed and maintained learning paths, hands-on labs, assessments, videos, and certification content, contributing 15+ days annually to content development and course updates.
• Consistently achieved an average learner satisfaction rating of 4.5/5 across instructor-led and virtual training programs.
• Collaborated closely with Product Management, Engineering, and Customer Success teams to develop training aligned with product releases and customer requirements.
• Designed and delivered training programs covering UFT One, UFT Developer, Functional Test Design (FTD), ALM/Quality Center, API Testing, Playwright, and Continuous Testing practices.
• Developed and delivered enablement programs for OpenText DevOps Aviator, an AI-powered software engineering assistant.
• Integrated ValueEdge with cloud applications, source control systems, CI/CD pipelines, collaboration platforms, ITSM tools, test automation solutions, and AI-powered services, enabling seamless data flow, workflow automation, and end-to-end visibility across enterprise software delivery processes.
• Authored technical documentation, hands-on labs, demonstrations, assessments, and certification content for global audiences.

Partner Technical Enablement at Sauce Labs (2022-01 – 2022-10)

• Delivered partner-focused technical enablement programs on cloud-based testing solutions.
• Supported onboarding and readiness through training sessions and technical guidance.
• Designed and demonstrated test automation frameworks using Selenium and API testing tools.
• Acted as a technical advisor, supporting implementation for partners.
• Provided guidance on test strategy, defect tracking, and automation best practices.

Assistant Manager at Mphasis (2019-02 – 2022-01)

Technology Education Analyst at Accenture (2015-10 – 2019-02)

Senior Test Engineer at NIIT Ltd (2014-07 – 2015-10)

Programmer Analyst at Cognizant (2006-10 – 2010-04)

Bachelor of Engineering in Information Technology – University of Saurashtra (2002 – 2006)