Alka Mishra
Software Asset Management (SAM) and IT Asset Management (ITAM) professional
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About
Software Asset Management (SAM) and IT Asset Management (ITAM) professional with 5+ years of experience in software licensing, compliance management, audit support, contract renewals, and asset lifecycle management. Experienced in managing software assets across Microsoft, Adobe, IBM, and Oracle environments while supporting license optimization and compliance initiatives. Skilled in Software Asset Management governance, software audits, vendor management, contract renewals, license reconciliation, and IT compliance.
Proficient in Snow Software, ServiceNow, SAP Ariba, CrowdStrike, and Advanced Excel. Strong stakeholder management and reporting experience with a proven ability to support cost optimization and compliance objectives.
Experience
PMO – IT Asset Management - POLYCAB INDIA LIMITED - Mumbai, India
(2026-04)
- Support Software Asset Management and IT Asset Management governance initiatives across the organization.
- Coordinate software and hardware asset management processes to improve asset visibility and compliance.
- Track software license utilization and support optimization initiatives.
- Collaborate with procurement, finance, and IT teams for software renewals and asset planning activities.
- Develop dashboards and reports for leadership on compliance, asset utilization, and operational KPIs.
- Support process improvement initiatives related to asset lifecycle management and governance.
Software Asset Manager - TATA CONSULTANCY SERVICES (TCS) - Mumbai, India
(2025-01 - 2026-04)
- Managed software asset lifecycle activities including software requests, deployments, renewals, and retirement.
- Conducted software usage analysis and license reconciliation using Snow Software.
- Supported software compliance reviews and audit activities for Microsoft, Adobe, IBM, and Oracle software portfolios.
- Worked with procurement teams during software renewals and true-up exercises.
- Prepared software inventory, entitlement, and compliance reports for internal stakeholders.
- Assisted in implementing software governance processes to improve compliance and reduce licensing risks.
Audit & Compliance Manager - TATA CONSULTANCY SERVICES (TCS) - Mumbai, India
(2022-03 - 2024-12)
- Supported internal compliance assessments and software audit readiness initiatives.
- Conducted software usage reviews and identified compliance risks.
- Collaborated with infrastructure and security teams to monitor unauthorized software installations.
- Prepared compliance reports and management dashboards.
- Assisted business units in addressing audit findings and implementing remediation plans.
- Maintained software entitlement, licensing, and contract documentation.
Hardware Asset Manager - TATA CONSULTANCY SERVICES (TCS) - Mumbai, India
(2020-08 - 2022-02)
- Managed end-to-end hardware asset lifecycle processes from procurement through disposal.
- Maintained asset inventory records and ensured data accuracy across asset repositories.
- Coordinated asset allocation, refresh, and recovery activities.
- Supported hardware asset audits and compliance reporting.
- Assisted with process improvements to enhance asset tracking and inventory management.
- Generated inventory and lifecycle management reports for stakeholders.
Education
Bachelor of Science - Information Technology - University of Mumbai (2020)
