Allapilli Manoj
Salesforce & Veeva CRM Consultant
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About
Salesforce & Veeva CRM Consultant with 3+ years of hands-on experience in configuration, customization, and support within the pharmaceutical domain. Strong exposure to Veeva CRM modules including CLM, Approved Email, Engage Meetings, and Consent Capture. Experienced in digitizing compliance-driven processes and translating business requirements into structured, audit-ready CRM solutions.
Proven ability to independently manage enhancements, deployments, and UAT support across international markets.
Experience
Lead Consultant – Salesforce & Veeva CRM - SIT Techserve Private Limited
(2025-10)
Working on Salesforce and Veeva CRM configuration and development for Regeneron
- Implementing custom objects, record types, page layouts, validation rules, workflows, and approval processes
- Managing security configurations including profiles, permission sets, role hierarchy, sharing rules, and field-level security
- Supporting CLM, Approved Email, Engage Meetings, and Consent Capture modules
- Performing deployments using Change Sets and assisting in release coordination
- Participating in requirement discussions and translating business needs into functional CRM configurations
- Supporting UAT cycles and resolving post-deployment issues
Lead Consultant – Salesforce & Veeva CRM - SIT Techserve Private Limited
(2025-10)
Key Implementation – France Market (Regeneron): Designed and implemented a custom Medical Inquiry solution to replace a paper-based medical request workflow
- Digitized HCP signature capture via iPad and online platforms, eliminating physical forms
- Configured assignment logic to route inquiries directly to respective MSLs
- Enabled structured tracking to improve visibility and audit-readiness in collaboration with Compliance team
- Currently supporting 20+ users in the France market with scalable design for potential future expansion
Sr. Veeva Consultant - Villageminds Pvt Ltd. - Vizianagaram
(2022-09 - 2025-10)
- Handled production support and enhancement requests for pharmaceutical clients
- Developed and configured Salesforce/Veeva CRM features based on business requirements
- Participated in requirement discussions and provided technical configuration solutions
- Managed ticket queues and ensured timely resolution of user issues
- Executed deployments following approval and release processes
- Suggested system improvements to streamline business workflows
Education
B.Tech - Computer Science - Avanthi Institute of Engineering and Technology
