Allapilli Manoj

Salesforce & Veeva CRM Consultant with 3+ years of hands-on experience in configuration, customization, and support within the pharmaceutical domain. Strong exposure to Veeva CRM modules including CLM, Approved Email, Engage Meetings, and Consent Capture. Experienced in digitizing compliance-driven processes and translating business requirements into structured, audit-ready CRM solutions.

Proven ability to independently manage enhancements, deployments, and UAT support across international markets.

Lead Consultant – Salesforce & Veeva CRM - SIT Techserve Private Limited

(2025-10)

Working on Salesforce and Veeva CRM configuration and development for Regeneron

• Implementing custom objects, record types, page layouts, validation rules, workflows, and approval processes
• Managing security configurations including profiles, permission sets, role hierarchy, sharing rules, and field-level security
• Supporting CLM, Approved Email, Engage Meetings, and Consent Capture modules
• Performing deployments using Change Sets and assisting in release coordination
• Participating in requirement discussions and translating business needs into functional CRM configurations
• Supporting UAT cycles and resolving post-deployment issues

Lead Consultant – Salesforce & Veeva CRM - SIT Techserve Private Limited

(2025-10)

Key Implementation – France Market (Regeneron): Designed and implemented a custom Medical Inquiry solution to replace a paper-based medical request workflow

• Digitized HCP signature capture via iPad and online platforms, eliminating physical forms
• Configured assignment logic to route inquiries directly to respective MSLs
• Enabled structured tracking to improve visibility and audit-readiness in collaboration with Compliance team
• Currently supporting 20+ users in the France market with scalable design for potential future expansion

Sr. Veeva Consultant - Villageminds Pvt Ltd. - Vizianagaram

(2022-09 - 2025-10)

• Handled production support and enhancement requests for pharmaceutical clients
• Developed and configured Salesforce/Veeva CRM features based on business requirements
• Participated in requirement discussions and provided technical configuration solutions
• Managed ticket queues and ensured timely resolution of user issues
• Executed deployments following approval and release processes
• Suggested system improvements to streamline business workflows

B.Tech - Computer Science - Avanthi Institute of Engineering and Technology