Alo Sil

Detail-oriented operations professional with hands-on experience in logistics coordination, document handling, customer service, and process operations. Comfortable working in structured, target-driven environments with a strong focus on accuracy, compliance, and timely execution.

Documents Scanning Executive - Phillips

(2026-01)

Skills: Document scanning, records management, data accuracy, confidentiality handling.

Process Associate – Claims Processing - Wipro Private Limited

(2024-11 - 2025-03)

Skills: Claims processing, documentation review, attention to detail, SLA compliance.

• Managed operational tasks including logistics coordination, document handling, and process execution as per defined guidelines.
• Reviewed, verified, and processed documents/claims ensuring accuracy, compliance, and data integrity.
• Handled customer and internal queries professionally, providing timely resolution and appropriate escalation.
• Maintained system records, reports, and trackers while meeting productivity and quality targets.
• Coordinated with cross-functional teams to ensure smooth workflow and on-time task completion

Customer Service Executive - Northern IT Services Private Limited

(2023-03 - 2023-09)

Skills: Customer communication, problem solving, conflict resolution.

Logistics Coordinator - Amazon

(2022-01 - 2023-12)

Skills: Logistics coordination, order tracking, cross-team communication, time management.

Higher Secondary - Aharampur Sahara Girls High School (2015-01 - 2017-12)

Secondary - Aharampur Sahara Girls High School (2005-01 - 2015-12)