Alphonsa K.s

Dynamic Sales Specialist with 6 years of experience building strong client relationships through persuasive communication and consultative selling. Expert at understanding customer needs and providing tailored solutions that improve retention and brand loyalty.

Sales Executive and Billing Staff - Pearl Trading Company perumbavoor

(2014 - 2016)

Managed sales and customer relationships consistantly meeting targets

Assistant Manager - Greenworld International

(2017 - 2019)

Dedicated professional with experience in providing high-quality online services including customer inquiry management and Skilled in clear communication, persuasive selling, and resolving client issues effectively through online platforms. Committed to delivering excellent customer satisfaction and building strong brand trust.

Loss Prevention Executive and Billing Staff - Reliance Retail ltd Perumbavoor

(2020 - 2023)

Experienced Loss Prevention Executive with a proven track record at Reliance, specializing in inventory control, risk management, and asset protection. Skilled in identifying security gaps, conducting internal audits, and implementing strategies to reduce shrinkage. Strong expertise in surveillance monitoring and maintaining a secure environment for customers and staff.

Detail-oriented Billing Professional with experience at Reliance, specializing in high-volume transaction processing and cash management. Proficient in operating POS (Point of Sale) systems, managing digital payments, and providing excellent customer service. Recognized for maintaining 100% accuracy in billing and resolving payment discrepancies efficiently.

Debt Recovery Agent - SBI Kattappana

(2024 - 2025)

Result-driven Data Recovery Assistant with experience at SBI, specializing in loan recovery and debt collection processes. Skilled in professional communication, negotiation, and maintaining customer relationships while ensuring timely repayments. Proficient in tracking overdue accounts and complying with banking regulations to minimize non-performing assets (NPA).

BA - ECONOMICS - Deepthy collage Kattappana (2010 - 2013)

Plus Two - St Thomas HSS Thankamany (2009)

SSLC - St Joseph HSS Upputhodu (2007)