Amal Ditto

Cloud & DevOps Engineer with over 3 years of experience owning infrastructure and release engineering end-to-end, from architecture through production operations. Led the design and deployment of a decoupled microservices platform (API Gateway, Service Registry, PostgreSQL) and multi-cloud infrastructure across AWS and Microsoft Azure. Built and maintained automated Jenkins CI/CD pipelines, drove cloud cost optimization, and managed production Linux systems with custom monitoring and incident-response tooling.

Combines hands-on technical depth with client-facing delivery experience: led sprint estimation, mentored release processes across multi-developer teams, and presented technical demos directly to international clients.

Cloud & DevOps Engineer / Technical Product Lead (Promoted from Mobile/Full-Stack) at Neonicz Software Solutions (2022-12 – Present)

CI/CD Automation & Microservices Architecture and Cloud Operations & Infrastructure Management

• Microservices Platform Engineering: Architected and deployed a B2B SaaS marketing platform using a decoupled microservices pattern equipped with an API Gateway, Service Registry, Next.js frontend, and PostgreSQL database.
• Automated Release Pipelines: Built and maintained automated Jenkins CI/CD pipelines for build, packaging, and zero-downtime deployment workflows across staging and production.
• Source Control Governance: Enforced Git branching strategies, pull request code reviews, and release tagging workflows across multi-developer projects.
• DevOps Tooling Research: Applied practical working knowledge of Docker containerization, Kubernetes orchestration, and Infrastructure-as-Code (Terraform, Ansible) to design scalable deployment blueprints.
• Multi-Cloud Architecture & Operations: Administered and operated enterprise cloud environments across AWS (EC2, S3, IAM, VPC, Subnets, Security Groups, Route 53, SES) and Azure (Virtual Machines, VPN Gateways).
• Database Administration & Migrations: Managed production PostgreSQL and Azure Flexible PostgreSQL instances, executing schema migrations, query performance tuning, and complex Azure-to-Azure server migrations with zero data loss.
• Linux Server Administration: Managed production Ubuntu Linux environments, configured Nginx web servers, managed SSL certificates via Certbot, and wrote custom Bash shell scripts to automate system health checks and log monitoring.
• Cloud Cost Optimization & DNS: Implemented cloud resource right-sizing and lifecycle rules across AWS and Azure, reducing infrastructure overhead while managing DNS configurations via GoDaddy and Bigrock.
• Meta Tech Partner Integrations: Integrated official WhatsApp Business Cloud APIs and Meta Webhooks to deliver real-time automated chat services, custom bots, and lead-gen ad campaign pipelines.
• Enterprise API Integrations: Connected third-party billing and POS APIs (e.g., Petpooja POS system) directly to microservices backends.
• Technical Product Management: Led sprint estimations, managed project delivery timelines, and delivered technical product demonstrations and pitches to international clients.
• Cloud Reselling Support: Managed B2B Microsoft 365 licensing and cloud subscription operations in partnership with distributors Crayon and Savex.

BBA – Indira Gandhi National Open University (IGNOU)

Diploma in Information Technology