Amal Ditto

Cloud Infrastructure Engineer with over 3 years of hands-on experience administering and supporting AWS cloud environments in a production setting. Skilled in deploying and managing core AWS services (EC2, S3, IAM, VPC, Subnets, Security Groups, Route 53, ALB) and Microsoft Azure resources, with daily responsibility for Linux server administration, shell scripting for automated monitoring, and incident response. Experienced in database administration (PostgreSQL, MySQL), SSL/DNS management, and documentation of infrastructure changes.

Comfortable working under senior guidance in a structured enterprise operations team.

Cloud & DevOps Engineer (Technical Product Lead track) - Neonicz Software Solutions - Kochi, Kerala

(2022-12)

• AWS & Azure Administration: Deployed and managed core AWS infrastructure (EC2, S3, IAM, VPC, Subnets, Security Groups, Route 53, SES) alongside Azure resources (Virtual Machines, VPN Gateways) in a live production environment.
• System Monitoring & Incident Response: Wrote and maintained Bash shell scripts to automate system health checks and log monitoring, enabling early detection of issues and faster incident response on production servers.
• Linux Server Administration: Managed production Ubuntu Linux environments end-to-end, including Nginx web server configuration and SSL certificate management via Certbot.
• Database Administration & Migrations: Managed production PostgreSQL and Azure Flexible PostgreSQL instances, executing schema migrations, query performance tuning, and complex Azure-to-Azure server migrations with zero data loss.
• Cloud Cost Optimization & DNS: Implemented cloud resource right-sizing and lifecycle rules across AWS and Azure, reducing infrastructure overhead while managing DNS configurations via GoDaddy and Bigrock.
• Automated Release Pipelines: Built and maintained automated Jenkins CI/CD pipelines for build, packaging, and zero-downtime deployment workflows across staging and production.
• Microservices Platform Engineering: Architected and deployed a B2B SaaS marketing platform using a decoupled microservices pattern equipped with an API Gateway, Service Registry, Next.js frontend, and PostgreSQL database.
• Source Control Governance: Enforced Git branching strategies, pull request code reviews, and release tagging workflows across multi-developer projects.
• DevOps Tooling Research: Applied practical working knowledge of Docker containerization, Kubernetes orchestration, and Infrastructure-as-Code (Terraform, Ansible) to design scalable deployment blueprints.
• Meta Tech Partner Integrations: Integrated official WhatsApp Business Cloud APIs and Meta Webhooks to deliver real-time automated chat services, custom bots, and lead-gen ad campaign pipelines.
• Enterprise API Integrations: Connected third-party billing and POS APIs (e.g., Petpooja POS system) directly to microservices backends.
• Technical Product Management: Led sprint estimations, managed project delivery timelines, and delivered technical product demonstrations and pitches to international clients.
• Cloud Reselling Support: Managed B2B Microsoft 365 licensing and cloud subscription operations in partnership with distributors Crayon and Savex.

BBA - Indira Gandhi National Open University (IGNOU)

Diploma in Information Technology - Information Technology