Amalashiny .m

Seeking a position as a Finance/Accounts Analyst where I can contribute my skills and expertise toward the growth and success of the organization, while advancing my professional career in the finance and accounting industry.

Order to cash | Process associate at CAPGEMINI (2024-12 – 2026-08)

1.6 Years Experience in Accounts Receivable

• Handled customer disputes and queries through PeopleSoft and email correspondence, ensuring timely resolution.
• Generated and sent invoices to customers, supporting accurate payment processing
• Analyze customer disputes and process Credit Requests (CRV), Rebill Requests (RBV), Credit Notes, Debit Notes, and Refund Requests.
• Resolve customer queries related to invoice discrepancies, pricing issues, discounts, freight charges, claims, and payment concerns.
• Provide supporting documents such as Invoice Copies, AWB Copies, Commercial Invoices, Tax Invoices, Entry Documents, Credit Notes, and Debit Notes.
• Handle New Zealand Duty Tax cases, including verification, duty tax credit processing and customer query resolution.
• Collaborate with internal teams and stakeholders to improve operational efficiency and customer satisfaction.
• Basic understanding of cash application and the Order to Cash (O2C) process.
• Knowledge of matching customer payments with open invoices.
• Basic understanding of unapplied and unidentified payments.
• Familiarity with payment reconciliation and resolving payment mismatches.
• I specialize in APAC client management, Process automation and Internal audit
• Prepared, maintained, and distributed daily and monthly financial reports to supervisors.
• Investigated complex disputes and complaints in detail.
• Issued corrections for disputed invoices and consignments with proper justification and closure.

Bachelor of Commerce – Valliammal college, Chennai (2021-08 – 2024-06)

Higher secondary Certificate (HSC) – MR Higher secondary school (2020-08 – 2021-04)