Aman Sharma

RCM professional with 7+ years of experience in end-to-end AR Follow-Up and Denial Management across hospital and physician claims, progressing from Sr. AR Executive to Subject Matter Expert (SME) to Team Lead at Technocraze Computing Solutions. In the SME and Team Lead roles, responsible for training and mentoring team members on AR follow-up processes, preparing and maintaining SOPs, and guiding the team through process updates across end-to-end RCM.

Strong track record of insurance follow-up, appeals, worker's compensation and no-fault payer coordination, and AR aging management. Seeking to bring this hands-on RCM and team-guidance experience into a dedicated Process Trainer role.

Senior Analyst (Previously Team Lead & SME) - Technocraze Computing Solutions - Noida, India

(2023-02)

AR Follow-Up, Denial Management & RCM Training. Promoted to SME (Feb 2025), then to Team Lead (Nov 2025). No Response, Rejection, Poster Queries & Denial Management.

• Train and mentor team members on AR Follow-Up and Denial Management processes, and guide the team through ongoing process updates across end-to-end RCM.
• Prepare and maintain SOPs for AR follow-up and denial-handling workflows to support consistent process execution across the team.
• Follow up with insurance companies on denials and resolve unpaid claims by sending appeals and calling insurance representatives.
• Responsible for maintaining AR aging and tracking claim resolution status.
• Follow up with worker's compensation adjusters and claim examiners to secure claim payment.
• Verify coverage on all Primary and Secondary Payers and receive/process schedules from hospitals via tasks and email.

AR Analyst - AGS Health Pvt Ltd - Noida, India

(2022-06 - 2023-01)

No Response & Denial Management — Hospital and Physician Claims.

• Followed up with insurance companies on denials across both physician and hospital claims.
• Resolved unpaid claims by sending appeals and calling insurance representatives; maintained AR aging.
• Followed up with worker's compensation adjusters and claim examiners, and with No-Fault payers to settle outstanding balances.
• Verified coverage on all Primary and Secondary Payers and processed hospital scheduling via tasks and email.

Junior Analyst (Analyst Later) - Vkalp Outsourcing Pvt Ltd - Jaipur, India

(2019-02 - 2022-03)

Denial Management — Hospital and Physician Claims.

• Followed up with insurance companies to ensure reimbursement for services provided during patient treatment.
• Resolved unpaid claims by sending appeals and calling insurance representatives.
• Followed up with worker's compensation adjusters and claim examiners, and with No-Fault payers to settle outstanding balances.
• Worked on claim rejections for a six-month period.

BSc - Mathematics - PDUSU University

Class XII - CBSE

Class X - CBSE