Amandeep Sains

Entry-level customer support and administrative professional with hands-on experience in tele-counselling, front-desk operations, customer communication, record management, and sales and marketing support. Skilled in handling enquiries, communicating information clearly, maintaining records and CRM updates, conducting follow-ups, and coordinating routine administrative tasks. Currently pursuing a Bachelor of Commerce with a strong interest in customer service, sales, and business operations.

Tele-Counsellor at Lovely Professional University – Distance Education

• Counselled prospective students regarding academic programmes, admissions procedures, and course information.
• Handled telephone enquiries and provided clear and accurate guidance to prospective students.
• Maintained student records, updated CRM information, and conducted regular follow-ups.

Receptionist at Oxford Education Consultants

• Managed front-desk operations and welcomed students, clients, and visitors professionally.
• Handled incoming calls, enquiries, office communication, and routine administrative coordination.
• Organized room-related files, records, and office documents to support efficient record keeping.

Sales & Marketing Intern at Rekniq Consultants LLP (2025-12 – 2026-01)

• Supported sales and marketing activities during a two-month internship.
• Gained practical exposure to digital marketing, content creation, web development, and business promotion.
• Assisted with professional communication and coordination of marketing-related tasks.

Bachelor of Commerce in B.Com. – Guru Nanak National College (2024 – 2027)

Senior Secondary – Tagore International Senior Secondary School (2023 – 2024)

Matriculation – Tagore International Senior Secondary School (2021 – 2022)