Amaresh Tiwari
BANKING OPERATIONS MANAGER | DEPUTY BRANCH MANAGER
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About
Results-driven banking leader with 8+ years of experience in retail banking, branch operations, KYC/AML compliance, audit management, cash operations, customer relationship management, and team leadership. Recognized for driving operational excellence, reducing complaint turnaround time, improving digital adoption, and maintaining strong regulatory compliance.
Experience
Deputy Branch Manager - YES BANK
(2025-10)
- Lead end-to-end branch operations, compliance, customer service, and cash management.
- Manage and mentor branch staff including personal bankers, tellers, and sales teams.
- Drive business targets for CASA, deposits, loans, and third-party products.
- Ensure RBI, KYC, AML, and audit compliance with zero escalations.
- Reduced complaint turnaround time by 30%.
- Increased digital banking adoption by 80%.
Personal Banker - YES BANK
(2021-12 - 2025-09)
- Managed customer onboarding, KYC verification, transactions, and complaint resolution.
- Achieved digital banking and cross-selling targets.
- Maintained compliance documentation and branch reporting.
Head Teller - BANDHAN BANK
(2021-09 - 2021-12)
- Supervised teller operations and cash handling.
- Trained teller staff and ensured operational accuracy.
Bank Teller - IDFC FIRST BANK
(2020-02 - 2021-08)
- Managed banking transactions and customer service.
- Achieved 100% cash reconciliation accuracy.
Bank Officer - KARVY FORDE SEARCH (YES BANK Deployment)
(2018-08 - 2020-02)
- Managed account opening, KYC verification, MIS reporting, and onboarding processes.
Education
Bachelor of Science - B.Sc. - University of Pune (2011 - 2015)
