Ambika Rajput

Dedicated and results-driven Store Operations professional with over 3.5 years of experience in retail and logistics. Skilled in store supervision, team leadership, inventory management, and customer service. Seeking a responsible position as Assistant Store Manager to contribute to operational excellence and store growth.

Store Manager - DTDC

Tenure: 6 Months

• Managed daily operations including parcel receiving, dispatch, and customer support.
• Coordinated with delivery executives to ensure timely deliveries.
• Maintained shipment records and tracking reports.
• Improved customer experience through quick resolution of issues.
• Led store operations: inbound, outbound, order picking, packing, and stock management.

Store Supervisor - BigBasket

Experience: 3.5 Years

• Led store operations: inbound, outbound, order picking, packing, and stock management.
• Supervised staff scheduling, task allocation, and performance monitoring.
• Reduced inventory discrepancies through strict audits and FIFO/FEFO process.
• Ensured smooth coordination with last-mile delivery teams.
• Improved order accuracy and daily operational KPIs.

Bachelor of Commerce - B.Com