Implementation Consultant
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MBA graduate with over 3 years of experience as a Technical Consultant, deeply passionate about creating impactful solutions and advancing in the market research sector. Skilled in transforming stakeholder needs into effective, data-driven outcomes.
Seeking opportunities that allow me to blend technical expertise with strategic insights to drive business growth.
Implementation Specialist with 3+ years of hands-on expertise delivering end-to-end solutions primarily for clients across North America.
Proficient in conducting platform demonstrations, client consultations, and delivering customized technical solutions tailored to diverse business needs.
Skilled in Qualtrics survey designing and deployment, API integrations, automations, custom UI development using CSS and basic JavaScript, WCAG-compliant implementations, and advanced dashboard configurations for actionable insights. Hands on experience with SQL queries for data collection and management. Jira & Confluence for Project management and stakeholder collaboration.
Led VoC programes for Fortune 500 clients collaborating with CEOs, CFOs, and directors to address specific challenges.
Proficiently utilized Qualtrics built-in tools to configure surveys, custom configured dashboards to drive actionable insights across various verticals like education, health-care, retail, technology etc.
Drove revenue growth through upselling and facilitating additional revenue streams by implementing managed services, and achieving a high stakeholder conversion rate of approximately 60% and CSAT over 4.8/5.
MMS - Master's in Management Studies (Marketing)
MSc (Data Science) ongoing 2025-27