German Language Expert
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Dedicated German Customer Support Associate fluent in German and English. Combines strong problem-solving skills with a customer-first mindset to resolve technical and billing inquiries efficiently. Experienced in utilizing modern CRM tools to optimize workflow and enhance the customer experience.
Customer Support Associate - Concentrix Daksh Services India Private Limited - Gurgaon, Haryana
(2025-09)
Currently employed as a Live Chat Support Associate at Concentrix, specializing in the Amazon customer service account for the German market.
Bachelors in Commerce - Commerce - Shibli National College (2022-07 - 2025-06)
Diploma in German Language B2 Level - German Language - Osmania University Hyderabad (2023-12 - 2024-11)
Academic Qualification - D. A. V. Inter College (2018-07 - 2022-06)
