Amisha Singh

Motivated and detail-oriented B.Com (Hons) student with 8 months of experience as a Customer Support Executive in a blended process. Skilled in handling customer queries through voice and non-voice channels, providing technical support, and maintaining high service standards. Eager to contribute to organizational growth while developing professional skills.

Customer Support Executive (Blended Process)

• Managed customer interactions through both voice and non-voice channels
• Provided basic technical troubleshooting and issue resolution
• Maintained accurate customer records and updated system data
• Ensured timely resolution of queries while maintaining quality standards
• Delivered customer-focused service to enhance satisfaction levels

Bachelor of Commerce (Honours) in Commerce – University of Calcutta

Higher Secondary – WB Board (2022)

Secondary – WB Board (2020)