Amisha Singh

Customer Support Executive with 8 months of experience handling voice and non-voice customer interactions in a blended process. Skilled in resolving customer queries, providing basic technical support, maintaining accurate records, and delivering excellent customer service. Strong communication, problem-solving, and multitasking abilities. Currently pursuing B.Com (Honours) and seeking a Work From Home or Customer Support opportunity.

Customer Support Executive (Blended Process)

• Handled customer interactions through voice and non-voice channels.
• Resolved customer queries efficiently while maintaining service quality standards.
• Provided basic technical troubleshooting and issue resolution.
• Maintained accurate customer records and updated information in company systems.
• Assisted customers with product and service-related concerns.
• Ensured customer satisfaction through professional communication and timely support.
• Worked effectively in a fast-paced customer service environment.

Bachelor of Commerce (Honours) - Commerce - University of Calcutta

Higher Secondary (Class 12) - WB Board (2022)

Secondary (Class 10) - WB Board (2020)