Amit Dhande

Supply Chain & Warehouse Operations professional with 12.6 years of experience in warehouse management, inventory control, logistics, distribution, supply planning, SAP operations, KPI governance, MIS reporting, and process improvement. Proven expertise in managing end-to-end warehouse operations, inventory accuracy, transportation coordination, vendor management, SLA compliance, and cross-functional team leadership. Experienced in SAP, SAP Fiori, Advanced Excel, Power BI, RCA, and executive dashboard reporting.

Recognized for operational excellence, inventory optimization, and successful execution of large-scale distribution projects.

Associate Manager – Service Delivery Analyst - HCL Technologies - Nagpur, India

(2024-09 - 2026-05)

Managed SLA and KPI governance for global telecom operations (Client: Verizon).

• Managed SLA and KPI governance for global telecom operations.
• Developed executive dashboards and automated MIS reports.
• Performed data validation and quality assurance.
• Conducted Root Cause Analysis (RCA) for operational issues.
• Managed service requests while ensuring SLA compliance.
• Improved reporting accuracy through dashboard automation.
• Collaborated with global stakeholders for issue resolution.
• Generated executive MBR and QBR reports.
• Improved reporting accuracy through standardized KPI governance.
• Enhanced operational visibility with interactive dashboards.
• Ensured 100% SLA compliance across assigned operations.

Senior Executive – Supply Chain & Warehouse Operations - Reliance Jio Ltd. (Qwik Supply Chain Pvt. Ltd) - Nagpur, India

(2016-02 - 2024-09)

Managed end-to-end warehouse operations and inventory control across multiple warehouses.

• Managed end-to-end warehouse operations.
• Controlled inventory across multiple warehouses.
• Maintained 99%+ inventory accuracy through cycle counting.
• Executed GRN, STO, STN and stock transfers using SAP.
• Managed inbound and outbound logistics.
• Coordinated transporters for timely deliveries.
• Managed distributor and retail warehouse operations.
• Planned warehouse space utilization.
• Led inventory reconciliation activities.
• Supervised reverse logistics.
• Prepared daily, weekly and monthly MIS reports.
• Managed warehouse KPIs and operational dashboards.
• Ensured adherence to SOPs and process compliance.
• Successfully distributed over 30 lakh smartphones under the Digital India initiative.
• Received Best Work Award from National Jio SCM Leadership.
• Recognized as STAR Performer and Performer of the Quarter.
• Improved warehouse operational efficiency through process optimization.

Project Coordinator (MIS) - Reliance Jio - HFCL Project (TDS & Quess Corp. Pvt. Ltd) - Nagpur, India

(2013-12 - 2016-01)

Coordinated telecom infrastructure deployment projects and managed project tracking.

• Coordinated telecom infrastructure deployment projects.
• Managed project tracking and milestone reporting.
• Prepared executive MIS reports.
• Coordinated vendors and contractors.
• Managed payment tracking and documentation.
• Supported RF and site acquisition teams.
• Ensured project delivery within timelines.

MBA - Finance - University of Pune (2013)

BCCA - Computer Application - RTM Nagpur University (2011)