Amit Kumar

Results-driven Assistant Manager – Security & Loss Prevention with 12 years 8 months of experience across E-commerce, Warehousing, Logistics, Quality and Business Development. Experienced in Asset Protection, Physical Security, Shrinkage Control, Investigations, Security Audits, SOP Development and Warehouse Operations. Currently managing security operations for a multi-format distribution campus of approximately 1 million sq. ft., protecting inventory worth ₹100+ Crore while maintaining shrinkage at 0.018%.

Skilled in driving operational excellence through investigations, data analysis, MIS reporting and process improvements.

Assistant Manager – Security & Loss Prevention - Qwik Supply Chain Solutions Ltd. (Reliance Retail) - Jhajjar

(2020-09)

• Lead Security & Loss Prevention operations across a multi-format distribution campus covering approximately 1 million sq. ft.
• Protect inventory valued at more than ₹100 Crore with daily throughput of 40,000+ articles.
• Manage 40 outsourced security personnel through Excel Securities.
• Execute 50+ audits every month including Inbound, Pack Station, Return, Inventory, CCTV, Fire & Safety, HHT and Compliance Audits, Gemba Walks and Surprise Night Checks.
• Maintain shrinkage at 0.018% through preventive controls and process discipline.
• Conduct investigations related to theft, internal fraud, employee misconduct, pilferage and fake returns.
• Monitor Hikvision CCTV, Ravel Fire Alarm, Fire Hydrant, DG, UPS, Access Control and Dock Safety systems.
• Prepare Daily/Weekly/Monthly MIS, KPI dashboards and incident reports for Cluster Head.
• Delivered diesel cost savings of approximately ₹5 lakh/month by optimizing DG capacity.
• Identified inventory discrepancies worth ₹10 lakh, leading to 100% QC implementation across India.
• Conducted a major investigation that exposed fraudulent vendor onboarding and order manipulation, contributing to nationwide corrective actions.

Assistant Manager – Operations - Grofers India Pvt. Ltd.

(2018-05 - 2020-09)

Managed warehouse operations, inventory control, quality assurance, manpower planning, SOP implementation, customer issue resolution and last-mile operations while driving operational KPIs.

Sr. Business Development & Operations Executive - Shadowfax Technologies Pvt. Ltd.

(2017-11 - 2018-05)

Handled last-mile logistics, client servicing, field operations and process implementation for major e-commerce clients.

Business Development & Operations Executive - Nuvo Logistics Pvt. Ltd. / Anatole Solutions Pvt. Ltd.

(2015-02 - 2017-10)

Managed logistics operations, delivery performance, customer service and field force coordination.

Marketing Executive - Agrim Business Operations

(2013-08 - 2015-02)

Supported sales operations, client coordination, inventory management and government projects.

MBA - Marketing & Finance

BBA - Marketing & Finance