Amit Kumar Singh

Senior Microsoft Dynamics 365 & Power Platform Consultant with 9+ years of experience delivering enterprise-scale CRM solutions. Strong expertise in Dynamics 365 CE, Power Platform, Azure integrations, and cloud-native architectures. Proven track record of leading end-to-end implementations for global clients using Agile/Scrum methodologies. Experienced in collaborating with distributed and international teams.

Lead Consultant at HCL Technologies Limited (2024-10 – Present)

• Lead Dynamics 365 CE and Power Platform development for enterprise CRM implementations.
• Design and implement Azure-based integrations using Functions, Service Bus, and REST APIs.
• Implemented Dataverse security using role-based access control (RBAC), including Security Roles, Teams, and Field Security Profiles to meet enterprise data access and compliance requirements.
• Conduct requirement analysis, solution design, effort estimation, and code reviews.
• Collaborate with international stakeholders to ensure high-quality and scalable solutions.

Senior Dynamics 365 Developer at Wipro Limited (2022-04 – 2024-10)

• Delivered enterprise Dynamics 365 CRM solutions for global customers across multiple domains.
• Developed custom plug-ins, workflows, actions, and PCF controls to extend CRM capabilities.
• Designed and enhanced Model-driven apps in Dynamics 365 CE, configuring forms, views, business rules, and business process flows to support complex business scenarios.
• Implemented end-to-end automation using Power Automate and Azure services.
• Worked closely with onshore teams for sprint planning, solution design, and delivery.

Team Lead at Wahinnovations Technologies Pvt. Ltd. (2016-09 – 2022-03)

• Led CRM development teams delivering Dynamics 365 implementations for international clients.
• Designed CRM security models, data migration strategies, and system integrations.
• Mentored junior developers and improved development standards and delivery quality.

Bachelor of Science in Information Technology – University of Mumbai