Amit Preet

To leverage over 3 years of hands-on experience in Customer Relationship Management (CRM) within the real estate sector, including client handling, CRM audits, database management, and service optimization. Seeking a challenging role in a dynamic organization where I can contribute to enhancing client satisfaction and operational excellence while growing professionally.

Customer Relationship Management – CRM & Audit - Real Estate Company, Zirakpur - Zirakpur

• Knowledge of 4QT software, creating demands, follow ups, creating Money receipts, Preparation of Allottment Letter and Builder Buyer Agreement and Welcome Letter.
• Handled CRM audits, reviewing customer data entries, lead statuses, and follow-up records to ensure compliance and accuracy.
• Maintained and updated CRM database, ensuring data integrity for sales and service departments.
• Coordinated with internal departments to resolve client queries efficiently, reducing response times.
• Conducted regular follow-ups with clients to ensure post-sales support and encourage repeat business.

Masters of Commerce - M.Com - Punjabi University, Patiala (2018)

Bachelor of Commerce - B.Com - Punjabi University, Patiala (2016)

12th (Senior Secondary) - Punjab School Education Board (2013)

10th (Matriculation) - Punjab School Education Board (2011)