Executive Assistant to the Vice President (Office of the Promoter) - Sharda Hospital & Sharda Care – A Unit of Sharda University - Greater Noida
(2022-01 - 2025-07)
- Oversee and manage the administrative functions within the Office of the Promoter, ensuring efficient operations and timely execution of tasks.
- Serve as a primary point of contact for all internal and external communications related to the Office of the Promoter.
- Coordinate with senior management and various departments to facilitate the implementation of strategic initiatives and projects.
- Provide executive support to the Promoter, including scheduling meetings, preparing agendas, and maintaining calendars.
- Prepare and review correspondence, reports for the Promoter's office.
- Manage day-to-day office operations, including budgeting resource allocation, and procurement to ensure smooth workflow.
- Liaise with key stakeholders, including external and internal teams, to ensure alignment with organizational goals.
- Assist in the development and implementation of policies and procedures to improve the efficiency of operations within the hospital.
- Coordinate travel arrangements, including booking flights, accommodations, and transportation for the Promoter and other senior executives.
- Organize and manage events, conferences, and meetings hosted by the Office of the Promoter, ensuring successful execution and follow-up.
- Facilitate the internal department audit process to identify and correct inefficiencies or gaps in operational procedures.
- Manage human resource functions on behalf of the Promoter, including overseeing recruitment, hiring, and staff management processes.
Executive Secretary - School of Aeronautics Neemrana - Delhi
(2020-10 - 2021-04)
- Coordinated with the DGCA to ensure that students acquired their computer numbers required for regulatory compliance in aviation training programs.
- Served as the point of contact for students, assisting them in the collection, submission, and verification of essential documents for their training and certification processes.
- Provided administrative support by handling day-to-day office tasks, ensuring smooth operations within the institution, and managing paperwork related to student records and program requirements.
- Organized and coordinated meetings, appointments, and events related to the administration and students, ensuring effective time management and task prioritization.
- Acted as a liaison between various departments, students, and external agencies, ensuring clear and efficient communication to support the smooth functioning of the institution's operations.
- Took on various administrative duties as assigned by senior management, supporting the overall functioning of the school's operations and contributing to the timely completion of tasks.
Secretary to Chief of Spine Service and Medical Director - Indian Spinal Injuries Centre
(2004-07 - 2012-12)
- Effectively coordinated and managed communication on behalf of the Medical Director, ensuring seamless interaction with internal departments, external stakeholders, and patients.
- Provided administrative and secretarial support, including preparing documentation for proposals, maintaining both electronic and paper files, and ensuring efficient record-keeping.
- Planned and oversaw all personal and professional travel arrangements for the Medical Director, including flights, ground transportation, and accommodation.
- Organised and facilitated board meetings and other official gatherings by preparing agendas, taking minutes, and tracking action points for follow-up.
- Drafted, reviewed, and disseminated correspondence, memos, and reports while ensuring clarity and professionalism in all communications.
- Proactively followed up on pending matters, ensuring timely resolutions and efficient workflow.
- Managed telephone calls, emails, and post, prioritising important communications for the Medical Director.
- Maintained reports, managed data on computer systems, and ensured secure documentation.
- Supported the organising committee in hosting regular medical conferences and events at ISIC.
- Assisted the Medical Director in executing his daily operational responsibilities, optimising productivity and efficiency.
Secretary to Mr. Shiv Khera - Qualified Learning System (O/o Mr. Shiv Khera)
(2000-01 - 2004-06)
- Managed independent correspondence on behalf of Mr. Shiv Khera, ensuring clear and professional communication with stakeholders, clients, and organisations.
- Planned and coordinated complex travel arrangements, including flight bookings, ground transportation, accommodation, and itinerary management.
- Organised and facilitated meetings, including preparing agendas, taking minutes, and ensuring follow-up on action points.
- Screened and handled phone calls, prioritising important communications and managing schedules efficiently.
- Assisted in the planning and execution of seminars, workshops, and training programmes conducted by Mr. Shiv Khera.
- Maintained confidential records, managed schedules, and ensured timely follow-ups on key business commitments.
- Provided administrative and logistical support for public engagements, media interactions, and book launches.
Steno-Secretary - Panacea Biotech Ltd.
(1998-03 - 1999-09)
- Independently managed correspondence, drafting letters, emails, and official documents with accuracy and professionalism.
- Took dictation and transcribed notes efficiently, ensuring timely documentation of important communications.
- Screened incoming calls, directing them appropriately while handling sensitive information with discretion.
- Arranged travel schedules, including flights, hotel bookings, and transport coordination for senior executives.
- Organised and coordinated meetings, ensuring all logistics, documentation, and follow-ups were effectively managed.
- Assisted in preparing and maintaining records related to Income & Wealth Tax for company executives.
Steno-cum-Secretary - Patni Computer System Ltd. (PCS)
(1996-09 - 1997-10)
- Took dictation and efficiently transcribed documents, ensuring accuracy and timely submission of official communications.
- Screened incoming calls, managing executive schedules and directing queries as required.
- Managed electronic and hard copy filing systems, ensuring easy retrieval and secure documentation.
- Arranged and coordinated meetings, including scheduling, preparing documents, and maintaining minutes.
- Provided call coordination support for the Customer Support Division, ensuring prompt communication and resolution of client queries.
