Amitava Roy

Operations-first leader with 20+ years of experience supporting and scaling service-led organizations across hospitality, QSR, wellness, senior living, food-tech, and facility management. I typically work with founders and leadership teams during growth, transition, or turnaround phases—bringing structure, operational rhythm, and predictability to complex, multi-location environments.

My focus has consistently been on helping organizations move out of operational firefighting by building clear SOPs, dependable systems, capable leaders, and disciplined execution frameworks—so teams perform consistently and customers experience reliability at scale.

Throughout my career, I have been in 5-star hotels, Multinational QSR joints, and in MNCs where I used to handle corporate food & facility departments also managed a super specialty mega central kitchen.

Primarily customers and the client-facing role and providing hospitality & facility-related solutions, handling exigencies, site mobilization while working hand in hand with the team leaders and managing the vendors with MIS n P&L accountability.

Plus, I have add on skills & experience in FM & Admin, had managed large complex facility, details attached

And imparting the training to the team was always an integral part of the roles for all the time

I have gone through the Train The Trainer program two times while I was in Pizza hut and Sodexo and I am also a Certified Mentor from Dheya Universe plus had played as a visiting lecturer in honorary position in few prestigious institutions

Besides I am well versed in Business enabling and having vast HoReCa & Corporate networks, exposure in Business Development with C Suite level deals

I have done my MBA ( Retail FMCG )from I. K. Gujral Punjab Technical University, having a degree in commerce and professional courses in Hospitality and Facility Management. I am also a FOSTAC ( FSSAI ) certified professional