Cabin steward - Apollo Group on Cordelia Cruise
(2021-03-21)
- Kept cabin clean, tidy and safe with continuous care.
- Coordinated with crew members to conduct safe, enjoyable voyages for guests.
- Responded to passenger need and distributed comfort items.
- Participate in all required safety drills / training.
- Maintaining the cleanliness of all Guest cabin.
- All safety procedures and ship rules and regulation are followed.
- Communicate effectively and speak clearly to guest.
- Inform Supervisor promptly of all relevant matters.
- Attend all meeting or Activities as required.
- Remained calm in highly stressful situations, maintaining order and following emergency procedures.
- Attended to customer enquiries and concerns, providing swift resolution.
Housekeeping Staff - Four Point by Sheraton Hotel, Vashi - Vashi
(2016-01-16)
- Making Guest rooms, guest interaction.
- Coordinating with front office, engineering, HK desk and F&B department for defect, departure.
- updates and guests' preferences.
- Guest Laundry Collection Allocation of rooms and facility.
- mini bar consumption replenishment.
- Additional Cleaning as per schedule.
Supervisor - Four Point by Sheraton Hotel, Vashi - Vashi
(2019-01-01)
- Managing and Inspection of the floor.
- Inter-departmental coordination.
- Fix commitments to maximize boss's time efficiency, allow decision/desk time.
- Assure discreet handling of all inquiries as needed.
- Recommend management action to improve standard operating procedures.
- Take initiative in manager's absence.
- Set up exception reporting system to handle daily routines.
- Check deadlines on incoming requests and put preliminary work in play.
- Room Checks for VIPs, Long stayers & Audit checks for Occupied Rooms.
- Conducting Inventories for Linen, & Operational equipment's.
- Store Management - Requisite, indent & compilation of reports.
- Conducting trainings for the team on relevant tasks.
- Equipment's & Machinery handling & ensuring their proper maintenance.
- Maintain preventive maintenance of the floor to ensure consistent performance of routines.
Senior Minibar attendant - ITC GRAND CENTRAL - Lower Parel
(2014-06-02 - 2015-07-07)
- Replace the minibar items- Liquor's, soft beverages & snacks.
- Data to day inventory of minibar.
- Over all account management of Minibar.
- Odd cupboard Guest request & maintaining inventory of the same.
