Amsha Qamar

Results-driven Accounts Receivable Subject Matter Expert with four years of experience in Order-to-Cash operations, specializing in billing, collections, reconciliation, and dispute resolution. Proficient in SAP ERP and key T-codes, leveraging technology to enhance financial reporting accuracy and streamline processes. Proven ability to collaborate with global teams to address account issues and optimize AR workflows, resulting in improved operational efficiency and effectiveness.

Committed to delivering high-quality results that support organizational goals and drive financial success.

Subject Matter Expert – Accounts Receivable - Accenture - Gurgaon, India

(2025-08)

• Managed AR lifecycle, overseeing billing, reconciliation, and dispute resolution to ensure timely cash flow.
• Reduced overdue balances by 15% through proactive aging report analysis and follow-ups.
• Collaborated with stakeholders to resolve billing/payment issues, ensuring compliance with audit standards.
• Implemented process improvements that streamlined workflows, contributing to overall operational efficiency.

Senior Process Executive - Pacific BPO, An Access Healthcare - Noida, India

(2024-06 - 2025-08)

• Enhanced customer payment turnaround time by 12% through targeted collections strategies.
• Resolved billing disputes, reducing dispute cycle time by 25%.
• Accelerated billing dispute resolution, cutting cycle time by 25%.
• Cultivated strong client relationships through proactive communication and timely issue resolution.
• Supported finance teams in enhancing cash flow performance.

Process Developer – Order to Cash - Genpact - Noida, India

(2022-05 - 2024-06)

• Streamlined invoice processing, collections, and deduction management for global clients, enhancing transaction accuracy.
• Attained 95% reconciliation accuracy, safeguarding financial integrity.
• Reduced overdue invoices by 18% through targeted follow-ups.
• Delivered timely MIS reports to support reporting and financial operations, improving decision-making.
• Collaborated with global teams to efficiently resolve customer account issues, ensuring seamless service delivery.

MBA - Accounting And Finance - Integral University (2021-11)

Intermediate - Commerce - Seventh Day Adventist College (2017-01)