Anagha Pavgi

Product and Business Analysis professional with 6+ years of experience across SaaS and enterprise software, owning end-to-end product lifecycle — from user research and PRD creation to roadmap prioritization, launch, and adoption. Proven track record of partnering with engineering, design, and business stakeholders at KPMG and Accenture to ship high-impact products in fintech, manufacturing, and SaaS, with measurable outcomes in TAT reduction, user adoption, and revenue retention. NextLeap Product Management Fellow with strong fundamentals in user research, KPI trees, problem framing, and TAM/SAM/SOM analysis.

Team Lead — Product Delivery & Analytics, Technology Consulting - Accenture - Noida

(2025-12 - 2026-02)

• Owned end-to-end product delivery for an automated budgeting and forecasting platform serving a global mining client, leading a cross-functional team of 5+ across engineering, business analysis, and QA.
• Translated CFO-office requirements into a prioritized feature backlog and PRDs covering planning logic, scenario modeling, and executive reporting — shipping the MVP within client SLA.
• Defined product KPIs (forecast accuracy, planning cycle time, user adoption) and built executive dashboards to track post-launch outcomes.

Senior Consultant — Product Strategy & Delivery, Technology Consulting - KPMG India - Gurgaon / Mumbai

(2022-05 - 2025-11)

Recognized with KPMG Super Team Award (2024) and Kudos Award for consistent high performance and product impact.

Senior Consultant — Product Strategy - KPMG India - Gurgaon

(2025-04 - 2025-11)

• Led product discovery for a manufacturing client's FP&A module: ran 15+ stakeholder interviews with finance, ops, and IT leaders to uncover pain points around manual planning cycles.
• Synthesized research into a product vision document, user personas, and a prioritized 9-month feature roadmap covering planning, consolidation, and variance analysis — adopted as the client's go-to-build plan.
• Drove pre-sales engagements and solution demos for 4+ prospective clients, converting 2 into paid engagements worth INR 50L+ in combined revenue.
• Partnered with engineering, UX, and business teams to align on product objectives, ship timelines, and acceptance criteria across 3 parallel workstreams.

Consultant — Product Delivery & Lifecycle Management - KPMG India - Mumbai

(2022-12 - 2025-03)

• Owned full product lifecycle (PRD → design → build → launch → support) for a fintech client's FP&A automation platform (INR 30L+ engagement), serving as the primary product owner across 6 sprints.
• Identified through user interviews that MIS report turnaround was the finance team's top operational pain point; defined role-based access control and workflow automation as the MVP scope, prioritized against the backlog, and shipped within 8 weeks — cut report TAT by 80% and lifted daily active users by 3x.
• Authored PRDs and user stories for a power-sector analytics product, defining data models, KPI hierarchies, and acceptance criteria; partnered with data engineering to ship the v1 release on schedule.
• Built 4 product POCs across fintech, manufacturing, and energy to validate product-market fit hypotheses, informing scalable solution design and shaping the firm's reusable accelerator portfolio.
• Conducted user training and onboarding for 200+ end-users post-launch, capturing structured feedback that fed into 2 subsequent roadmap iterations.

Consultant — Product & Project Delivery (PMO) - KPMG India - Gurgaon

(2022-05 - 2022-11)

• Owned execution and launch of a CRM migration product for an ed-tech platform serving 10,000+ end-users, coordinating sprint planning, dependency tracking, and stakeholder alignment across 120+ tasks.
• Built executive-level dashboards and governance reports enabling CXO stakeholders to make data-driven scope, timeline, and resourcing decisions.

Customer Success & Product Operations Manager - Channelplay Ltd. - Gurgaon

(2018-02 - 2020-04)

• Managed a portfolio of 15+ enterprise SaaS clients with ARR exceeding INR 3 Cr, acting as the voice-of-customer to the product team and achieving 95% client retention through structured success programs.
• Translated user feedback from 50+ recurring touchpoints into actionable product enhancements, directly influencing 8+ roadmap items shipped over a 24-month period.
• Designed and built 30+ analytics dashboards in Qlik Sense to track product adoption KPIs (DAU/MAU, feature usage, retention cohorts), enabling real-time visibility for clients and internal CS leadership.
• Identified onboarding friction as the leading driver of churn risk; redesigned the onboarding flow and self-serve resources — cut time-to-first-value by 30% and lifted feature adoption by 60%.
• Delivered 50+ product training sessions and demos, building deep customer empathy that later informed product strategy work.

MBA - IT Business Management - Symbiosis Centre for Information Technology (SCIT) (2020 - 2022)

BBA - Symbiosis Centre for Management Studies (SCMS) (2015 - 2018)