Anamika Biswas

Administrative professional with over 4 years+ work experience with different type of organizations.

Team Leader - tata AIG

• Leading, motivating, and supporting team members.
• Assigning tasks and ensuring work is completed on time.
• Setting team goals and monitoring progress.
• Providing training, coaching, and performance feedback.
• Solving problems and resolving conflicts within the team.
• Communicating company policies and updates to the team.
• Reporting team performance and project status to managers.
• Ensuring quality standards and productivity targets are met.
• Managing schedules, workloads, and resource allocation.
• Encouraging collaboration and maintaining a positive work environment.

Insurance Advisor - Bajaj Allianz

• Meeting with clients to understand their insurance needs.
• Explaining different types of insurance, such as life, health, motor, home, or business insurance.
• Recommending suitable insurance plans based on the client's budget and goals.
• Helping clients complete applications and submit required documents.
• Assisting with policy renewals, updates, and changes.
• Supporting clients during the claims process by explaining procedures and helping with paperwork.
• Building long-term relationships with clients and following up regularly.
• Keeping up to date with new insurance products, industry regulations, and market trends.
• Finding new clients through networking, referrals, or marketing activities (in many sales-focused roles).

Front Desk Receptionist - UUCPL - Corporate Sector

• Greeting visitors and directing them to the appropriate person or department.
• Answering and transferring phone calls professionally.
• Responding to emails and handling general inquiries.
• Scheduling appointments and managing calendars.
• Maintaining visitor logs and issuing visitor passes when required.
• Handling incoming and outgoing mail, courier services, and deliveries.
• Keeping the reception area clean, organized, and welcoming.
• Performing basic administrative tasks such as filing, data entry, photocopying, and scanning documents.
• Coordinating with other departments to assist guests and employees.
• Managing office supplies and placing orders when needed.
• Handling customer complaints or concerns politely and escalating them when necessary.

Madhyamik - wbbse (2004)

Higher Secondary - WBCHSE (2006)

BCA - Computer Applications - Sikkim Manipal University (2011)