DMS & Mobility Manager at KIA India
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Diligent professional with 15+ year of distinguished experience in automotive sector under diverse job roles to develop, new & innovative initiatives which helped to standardize, simplify and speed up sales & aftersales operations to achieve better operating efficiency and profitability along with higher customer satisfaction.
Key strengths includes Subject matter expert(SME) in Automotive OEM sales & aftersales process, dealers operations. In depth knowledge of dealership management system(DMS) & CRM solution (On-Prim & cloud). Hands-on experience in developing customer facing digital solutions like B2B/B2C mobile apps, websites.
Working experience in system integration/ API/Data migration, Application rollout, training & support. Excellent client relationship management skills, meeting tight deadlines through multi-tasking and a keen strategic sense.
Completed Post Graduation Diploma in IT Management (PGDITM) from Symbiosis University,Pune in 2015
