Billing & Operations professional with 5+ years of experience in telecom billing, customer account management, and billing issue resolution
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Billing & Operations professional with 5+ years of experience in telecom billing, customer account management, and billing issue resolution in high-volume BPO environments. Skilled in billing adjustments, SLA management, and customer support. Experienced in B2B outbound sales, promoting Tally ERP 9, Tally Prime, and TSS subscriptions, generating leads, and achieving sales targets.
Associate – CS - Sutherland Global Services Pvt Ltd
(2023-01 - 2026-01)
Sales & Customer Support - Tally Solutions (Greet Tech)
(2020-01 - 2022-12)
Sales - Kashmiri Products
(2018-01 - 2018-12)
Best Seller Intern, 2018
MMS - Marketing - Mumbai University (2019-01)
B.SC - Hotel Management - IHM, Chennai (2016-01)
