Area Sales Manager at Petpooja (2025-05 – Present)
- Managed a team of 30 Business Development Executives, driving revenue and merchant acquisition in the Thane region.
- Identified and targeted new restaurants, cafés, cloud kitchens, and other F&B businesses to expand market presence.
- Achieved and consistently exceeded monthly and quarterly sales targets through effective lead conversion strategies.
- Fostered strong relationships with key restaurant owners to enhance client retention and satisfaction.
- Sold ERP solutions focusing on inventory management and customer billing to small and medium-sized businesses, diversifying revenue streams.
- Promoted task management software for manufacturing, enhancing workflows and efficiency from raw materials to final products.
- Conducted daily joint strategy meetings with Business Development Executives to streamline lead conversion processes and maximize sales opportunities.
Growth Manager at PhonePe (2023-10 – 2025-04)
- Acquired and onboarded new merchants through proactive field visits, referral networks, and effective lead generation strategies.
- Promoted POS/EDC systems and digital payment solutions to a diverse range of retail and business customers.
- Managed the entire sales cycle, from lead generation through to product installation and activation, driving customer satisfaction.
- Consistently achieved monthly acquisition and revenue targets, contributing to overall business growth.
- Maintained robust relationships with merchants, addressing post-sales inquiries and ensuring seamless service delivery.
- Conducted strategic market visits to pinpoint potential merchants and explore new business opportunities, enhancing market presence.
- Prepared detailed daily sales reports, efficiently tracking leads, conversions, and pending installations for process optimization.
Business Development Manager at Cars24.com (2020-04 – 2023-10)
- Cultivated and maintained strategic relationships with used car dealers to ensure efficient sales transactions.
- Conducted thorough car inspections and prepared comprehensive reports to elevate buyer confidence and trust.
- Organized and facilitated home test drives, significantly enhancing customer experience and boosting conversion rates.
- Developed and executed follow-up strategies that improved business retention and nurtured long-term partnerships.
- Analyzed market trends and insights to uncover growth opportunities and streamline sales processes for maximum effectiveness.
Team Leader at Flipkart Logistics Instakart services Pvt.Ltd. (2019-02 – 2020-02)
- Established the Flipkart Kirana model across Navi Mumbai, ensuring effective shipment management and allocation to delivery executives.
- Managed a fleet of 150+ riders, achieving an impressive delivery SLA of over 87% through meticulous capacity planning and real-time monitoring.
- Oversaw end-to-end last-mile delivery operations, optimizing processes across assigned locations and zones.
- Conducted daily rider deployment planning, leveraging order volume and demand patterns to maintain operational efficiency during peak and non-peak hours.
- Monitored key performance indicators including SLA, TAT, and delivery success rates to meet and exceed operational targets.
- Implemented strategies to enhance dispatch and rider allocation, significantly improving delivery efficiency and minimizing delays.
- Analyzed rider/vendor performance through daily MIS, conducting performance reviews and implementing corrective action plans as needed.
- Utilized real-time Dashboard.
Real Estate Field Officer at NoBroker (2017-08 – 2019-01)
- Sold NoBroker subscriptions to property owners, effectively onboarding buyers for property visits based on generated leads.
- Conducted property visits and home tours, assisting clients in shortlisting properties that meet their needs.
- Verified property details and coordinated documentation processes, including rental agreements to ensure smooth transactions.
- Negotiated favorable terms between buyers and sellers to successfully close resale properties, enhancing client satisfaction.
- Assisted tenants in viewing and securing rental properties, converting leads into successful agreements.
- Promoted and cross-sold additional NoBroker services such as cleaning, servicing, agreements, and painting to generate additional revenue for the company.
