Payments Senior Process Executive - QBSS Private Limited - Coimbatore
(2024-01 - 2025-06)
- Knowledge in medical billing concepts and terminologies to post payments
- Reconciliation and balancing the payment batches
- Involve new client and new scope
- Works independently, demonstrates initiative and innovative thinking, clear and concise communication skills
- Work in teams and strive to achieve client Month goals
- Meet daily standards productivity as established with quality
- Follow company policies and procedures
- Maintained strict confidentially with adherence to HIPPA guidelines and regulations
Payments Senior Process Executive - Revele India Private Limited - Coimbatore
(2023-09 - 2023-12)
- Knowledge in medical billing concepts and terminologies to post payments in ECW billing software
- Posting of payment from explanation of benefits both manual and ERA
- Reconciliation and balancing the payment batches
- Work in teams and strive to achieve Client Month goals
- Meet daily standards productivity as established with quality
- Follow company policies and procedures
Senior Executive - Guide house India Private LTD - Thiruvananthapuram
(2021-11 - 2023-09)
- Knowledge in medical billing concepts and terminologies to post payments in epic billing software.
- Review and interpret explanation of benefits (EOB) from insurance carriers to post appropriate payment, patient responsibility, adjustment and denial codes
- Posting of payment from explanation of benefits both manual and ERA
- Search websites to retrieve, processes and upload the EOBs.
- Reconciliation and balancing the payment batches
- Work in teams and strive to achieve team goals
- Volunteer to pre-audits claims for team member and improve team quality
- Meet daily standards productivity as established with quality
- Mentoring newly joined associates and follow their qualities
- Share the knowledge through email daily based to team
- Maintained strict confidentially with adherence to HIPPA guidelines and regulations
Team Leader - Code Raavana Technology - Sathyamangalam
(2019-11 - 2021-10)
One plus years of experience in team leader
- Works outcome based metrics
- Interaction with team members at regular intervals, share knowledge and information
- Identify training needs for team members to acquire/enhance the required skill sets
- Provide mentorship, training and coaching to the team
- Works independently, demonstrates initiative and innovative thinking, clear and concise communication skills
- Client's SLAs are met in terms of service delivery, timely reports and adhere to quality standards
- Contribute valuable suggestions and ideas in team project
- Constant monitoring team performance, evaluation and feedback to the management
- To give constructive feedback to the trainees to help them enhance their quality and productivity
- Carry out team members performance review at the regular intervals
- Conducting daily, weekly, monthly team meetings and discussing on regular client updates and process updates
Senior client partner-Billing - Access Healthcare Services Pvt. Ltd - Coimbatore
(2016-03 - 2019-10)
- Knowledge in medical billing concepts and terminologies to post payments in Athena billing software.
- Work on all types Explanation of benefits including all Government and Commercial payers
- Work independently, Focus and successfully meet monthly or quarterly goals set by Management
- Follow company policies and procedures
Data Entry conversion senior representative - Dell Business process Services India Pvt. Ltd - Coimbatore
(2015-04 - 2016-03)
- Post payments and adjustments manually from Explanation of Benefits
- Meet daily standards productivity as established with Quality
- Meet monthly closing deadlines as set by the company
