Ananya Chandra

A highly motivated MBA graduate specializing in Marketing, with hands-on experience in customer engagement, brand loyalty strategies, and project management. Proven ability to drive customer satisfaction and retention through innovative marketing tactics and effective communication skills.

Management Trainee - THE GUARDIANS REAL ESTATE ADVISORY

(2024-07 - 2025-01)

• Assisted senior managers in negotiating real estate deals, including residential and commercial properties, gaining hands-on experience in closing high-value transactions.
• Learned and applied customer relationship management (CRM) tools to streamline communication with clients, resulting in improved client satisfaction and retention.
• Gained proficiency in property valuation, including comparative market analysis (CMA) and appraisal techniques, which supported accurate pricing recommendations for properties.

Marketing And Sales Executive - INDITEX ZARA

(2023-05 - 2023-07)

• Delivered technical support to customers by troubleshooting issues and guiding them through resolutions.
• Maximized sales revenue through effective upselling and cross-selling.
• Managed customer grievances and instructed on payments, returns, coupons, and vouchers.
• Promoted CSR and sustainability initiatives to customers.

Customer Relationship Executive - ADDHYANN Redefining education pvt. ltd

(2021-06 - 2022-06)

• Managed and nurtured relationships with prospective and existing clients interested in stock market education programs.
• Maintained detailed records of client interactions in CRM software.
• Provided post-enrollment support, ensuring high satisfaction and retention rates.

Master of Business Administration - Marketing - SRI BALAJI UNIVERSITY, PUNE (2022 - 2024)

Bachelor Of Business Administration - ITM UNIVERSITY, RAIPUR (2018 - 2021)