Dy.Zonal Head (Group Loan - MF) - Belstar Microfinance Ltd - Tamil Nadu and Puducherry
(2025-09)
Managed and supervised operations across four regions in Tamil Nadu and Puducherry, ensuring strong business performance and operational efficiency.
- Consistently achieved 95% of business targets through effective planning and execution.
- Attained an outstanding 99.90% collection efficiency through rigorous monitoring, team coordination, and strategic field execution.
- Led talent development initiatives, successfully promoting seven Sales Executives to Assistant Branch Head positions based on performance and leadership potential.
- Successfully launched seven new branches across four regions, contributing to business expansion and market penetration.
- Ensured profitability across all branches and regions by optimizing resources, controlling risks, and improving productivity.
- Strengthened field operations through regular branch visits, performance reviews, and implementation of corrective action plans.
Regional Head - (Individual loan Secured & Unsecured) - Belstar Microfinance Ltd - Tamil Nadu
(2022-06 - 2025-08)
Successfully managed secured and unsecured loan portfolios across 16 branches, including handling high-ticket loan accounts and ensuring business growth with portfolio quality.
- Improved regional performance by implementing strategic sales initiatives and effective team management
- Improved Collection Efficiency
- Expanded market presence with targeted marketing campaigns and strong customer relationship building
- Successfully launched and established Six new branches across Tamil Nadu, ensuring smooth business implementation and operational setup.
- Promoted 5 Executives to managerial positions based on performance and leadership readiness.
Chief Manager - (Individual Loan) - Belstar Microfinance Ltd
(2017-09 - 2022-05)
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives
- Awarded as star performer for FY 2020_21
- Handled 3 regions
- Developed new clusters and split new branches
- Elevated 5 staff's to managerial levels
Regional Manager (Group Loan) - Belstar Microfinance Ltd
(2015-06 - 2017-08)
- Awarded as Best Regional Manager Award for consecutive & Consistent for 6 quarters of FY 2015-16, FY 2016-17
- Set aggressive targets for employees to drive company success and strengthen motivation
- Developed and executed successful business plans that resulted in improved branch profitability within the region
- Portfolio handled 28 crores
- Handled 54 staff without Nil Attrition
- 100% Collection efficiency
- NIL par maintained throughout 2 financial years
Risk Assessment Team - Belstar Microfinance Ltd
(2014-06 - 2015-05)
Assisted underwriters with accurate risk assessment through detailed field reports and analyses
- Evaluated program effectiveness through regular assessments of both qualitative and quantitative Clients
- 100% Quality Assessment done with no negative clients
Branch Manager - Belstar Microfinance Ltd
(2010-04 - 2014-06)
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly
Branch Manager - Helping Hand Microfinance Ltd
(2008-08 - 2010-03)
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
