HOSPITALITY MANAGEMENT & HOUSEKEEPING PROFESSIONAL
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Result-driven and highly adaptable Hospitality Professional with over two decades of extensive global and domestic experience specializing in executive housekeeping, luxury resort operations, facility management, and pre-opening classification auditing. Proven track record across premier establishments in India and the GCC region (UAE, Kuwait, Saudi Arabia, Qatar) managing large multicultural teams, orchestrating rigorous quality-assurance frameworks, and elevating guest satisfaction metrics within multi-star environments.
Executive Housekeeper & Star Classification Team Member - Sanvika Inn - Thookkupalam, Kallar, India
(2024-02 - 2024-02)
Managed daily housekeeping operations while actively steering properties towards successful statutory Star Classification audits.
Executive Housekeeper - Sterling V Grand - Madurai, Tamil Nadu, India
Directed full-suite housekeeping deployment and rooms management, keeping luxury service levels fully consistent with brand benchmarks.
Hospitality Manager - Sri Kamala Nivas, Sripuram Golden Temple (Under Sri Narayani Hospital & Research Center) - India
Controlled all administrative operations for multi-room visitor hospitality wings, guaranteeing premium standards of guest satisfaction and property sanitation.
Executive Housekeeper - Club Mahindra Holidays Resort India Pvt. Ltd. - Munnar, India
Oversaw routine and high-occupancy room rotations, deep cleaning projects, and structural housekeeping deliverables inside a premium eco-tourism resort framework.
Executive Training and Development Manager - MBM Facility Management – Stationed at KIMSHEALTH - Trivandrum, India
Spearheaded skills architecture, advanced hygiene orientation, and structured compliance training programs for hospital facility management and clinical cleaning professionals.
Faculty and Facility Manager - TIPS Global Institute (DDUGKY Project by Central Government) - India
Instructed national vocational student cohorts in standard hospitality methodologies while managing complete campus structural cleaning and facility logistics.
Housekeeping Supervisor (International Portfolio) - The Palms Beach Hotel and Spa, Kuwait; Hilton Dubai Jumeirah Hotel, UAE - Kuwait, UAE
Led floor operations, turnaround management, and international five-star room adherence metrics inside premium global beachfront resort structures.
Housekeeping & Janitorial Supervisor (Gulf Cooperation Council) - One to One Grand Marbella (KSA); Qatar Dar – Saudi Binladin Group (Hamad International Airport, Qatar) - KSA, Qatar
Supervised critical large-scale facility networks and cleaning operations inside high-traffic transport aviation hubs and premium suites.
Early Career Hospitality Roles - Sea Star Beach Homes (Cherai); Saudi Binladin Group (Aragah Palace, KSA); Bay Watch Beach Home; Green Park (Kottayam) - India, KSA
(2005-01)
Acquired deep foundational expertise across diverse operating tiers spanning from Trainee and Room Boy duties inside Royal Palaces to premium domestic beach resorts.
Diploma - Hotel Management - AMS Cochin (2005-01)
Plus Two (Higher Secondary) - C.P.M GHSS (2003-01)
SSLC - PHS (1999-01)
ITI Certification - Technical - Govt ITI Kattappana
