Site manager - Feastary hospitality - Guru Gram-Haryana
(2024-05 - 2026-06)
- Duty Roster uploading and updating on daily basis.
- Controlling Wastage and shrinkage.
- Tracking all order and timely delivery.
- Customer handling.
- Creating new ideas for business and tracking market result.
- Connect with the customer with Over Phone, E-mail and WhatsApp.
- Hiring and training of employees.
- Cleanliness and hygiene of outlet.
Duty - officer - Legend Cinema Lounges - Guru Gram-Haryana
(2023-01 - 2024-05)
- Showbiz Related all knowledge.
- Tacking GRN of all stock.
- Duty Roster uploading and updating on daily basis.
- Controlling Wastage and shrinkage.
- Tracking all order and timely delivery.
- Customer handling.
- Competitors review and action plan accordingly.
- Sharing Quotation and E-mailing reports.
- Tacking Payment follow-ups from Old and New Vendors and Customers.
- Creating new ideas for business and tracking market result.
- Connect with the customer with Over Phone, E-mail and WhatsApp.
- Hiring and training of employees.
- Upkeep and maintenance of cinema asset.
- Cleanliness and hygiene of Cinema.
Duty-OFFICER - Movie Time Cinemas - Moradabad –Uttar Pradesh
(2022-02 - 2023-01)
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and driv
ESP - MOVIE TIME Cinemas Moradabad - Uttar Pradesh
(2021-01 - 2022-12)