Aniket Sadhukhan

Would like to be apart of an organization where I could use and enhance my knowledge and talent for the development of both the organization and self.

Junior Processing Officer - In-Solutions Global Pvt.Ltd. - West Bengal Gramin Vikash Bank HO Project (RRB PROJECT in PUNJAB NATIONAL BANK)

(2020-02)

• Resolutions of customer dispute of ONUS and Acquiring complaints with the help of Dispute management system and Finacle software.
• Electronic journal checking and atm's excess cash status checking and Dispute management system.
• Preparation of ONUS proforma with the approval of bankers.
• Settlement and rejection of ONUS complaints through Dispute Management system.
• Generation of TTUM through Dispute Management system.
• Other miscellaneous activities including General ledger and knock off of different transactions.
• Preparation of all complaints reports including ONUS, ACQURING and Issuing in excel.
• Lodging of all complaints through Finacle software and Dispute Management System.
• Involve mention their daily operations activities like following up with vendors and Branch over telephone and mails.
• Resolutions of customer disputes of VISA complaints.
• Reconciliation of RTGS and NEFT and TTUM shared with respective RRBs.
• NEFT & RTSG reconciliation is complete. TTUM has been generated and sent to the bank.
• AEPS reconciliation and I also shared customer credit TTUM.

B.com in ACCT - Accounting - Budge Budge College (2019)

Higher Secondary - Nangi High School (2015)

Madhyamik - Nangi High School (2013)