Healthcare Recruiter / Talent Sourcer - Quick2Hire Healthcare Staffing
(2025-12)
- Source and engage healthcare professionals for open job opportunities across hospitals and healthcare facilities.
- Conduct daily outbound calls to candidates to discuss suitable healthcare positions and assess their interest and availability.
- Communicate with candidates through phone, email, and text messages regarding current and upcoming job opportunities.
- Review candidate profiles and resumes to identify candidates who meet job requirements and qualifications.
- Build and maintain a strong candidate pipeline for current and future healthcare staffing requirements.
- Pre-qualify interested candidates based on specialty, experience, location, shift, availability, and job requirements.
- Submit qualified candidate resumes through client/VMS portals for open healthcare positions.
- Maintain regular follow-ups with candidates throughout the recruitment and submission process.
- Track candidate responses, submissions, and job opportunities to support daily recruitment targets.
- Coordinate with the recruitment team to ensure qualified candidates are submitted for suitable positions in a timely manner.
Software Support Executive (Chat, Call & Email) - Yanolja Cloud Solution
(2022-02)
- Provide technical and non-technical support to customers via chat, Call and email.
- Handle customer queries, troubleshoot issues, and escalate complex cases when required.
- Ensure high customer satisfaction by maintaining timely and accurate responses.
- Document issues and provide feedback to improve service quality and processes.
- Collaborated with internal teams to resolve technical concerns efficiently.
- Provided real-time support through Freshchat live chat to assist clients with issues related to Property Management Systems (PMS), Channel Manager, and Web/Booking Engine software in global market.
- Managed and maintained customer data using CRM platforms (including property systems and third-party tools like ClickUp and Freshdesk)
- Handled email support and ticketing systems to ensure timely resolution of customer issues
- Handled OTA connections (Booking.com, Airbnb, Expedia, Go-MMT/makemytrip, hyperguest, tripadvisor, traveloka, etc).(there are many which can connect with channel manager).
- Supported property onboarding processes.
- Supported with third-party integrations (Door lock systems, Signature pad, Wi-Fi, WhatsApp Business, Payment gateways (razorpay, airpay, stripe), etc).
Sales & Marketing Executive - Davaindia Generic Pharmacy
(2020-06 - 2022-01)
- Managed lead generation, client engagement, and sales conversion.
- Conducted market research to identify new opportunities.
- Built and maintained strong relationships with clients, ensuring repeat business.
- Assisted in creating and executing marketing campaigns to increase product visibility.
- Achieved and exceeded sales targets by applying effective negotiation skills.
- Marketing Support – Franchise Onboarding Coordinator
- Coordinated end-to-end communication with clients interested in opening a generic pharmacy franchise.
- Acted as the primary point of contact from inquiry to launch.
- Managed leads using CRM tools.
- Assisted clients with documentation, compliance, and branding.
- Collaborated with internal departments to ensure store readiness.
- Provided post-launch support.
Telecaller, Counselor - Ozone Technology
(2018 - 2019)
- Managed team onboarding and guided junior staff.
- Promoted company services to potential clients.
Steno Typist - BahumaliOffice
(2018 - 2018)
- Assisted in legal documentation and data entry via typewriter.
Data Entry & Site Visit - Valuation Report Company
(2017 - 2017)
- Maintained valuation data and assisted in field site visits.
