Intern - Assistant floor coordinator at Belle vue
Intern for 1 month
Guest relation associate at Bhagwan Mahavir Medica Super Specialty Hospital (2015-04-17 – 2018-11-26)
- Admission Counselor
- To Supervise the work of registration counter
- To Supervise all patient related front office work
- To Maintain smooth functioning of OPD billing work
- To handle telecommunication dept
- To do health checkups
- Coordinate CCU department and take round with Dr's and RMO
- To supervise Admission & Discharge protocol to patient party
Guest Relations Officer at Paras HEC Hospital (2022-03-01 – 2023-05-02)
Floor coverage: OPD, ER, ICU, HDU, PVT WARD, GENRAL WARD
- Taking IPD round with Doctors
- Patient and Patient attendant counselling
- Giving daily updates about patient to their relatives /attendant
- Co-coordinating between Doctors and Patient / Patient attendant
- Taking daily round and checking cleanliness
- Taking Patient's feedback
- Resolving Patient attendant's queries
- To provide hustle free admission & discharge process
- To aware patient attendant about their billing
- To manage bed at the time of shifting to another department
- Monitoring functional aspect of the department on a regular basis
- Taking feedback from Patients and their relatives
- Provide training and guidance to new staff members in customer services standard and best practices
- Identifying potential operational issues that could impact guest satisfaction levels
Center Head at DR.SUDHIR PAIN RELIEF CLINIC (2024-07-26 – 2024-12-20)
- To manage and supervise the department
- Financial counselor
- Resolving queries
- Taking appointments
OT Senior Executive at RAJ HOSPITAL (2034-12-23 – 2025-05-02)
- To maintain all update /information in operation group regarding OT process
- Updating Doctors about the OT time with OT no. and Patient details
- Counselling Patient and patient relatives for OT ( Before and After)
- Updating Patient Relatives about their IT payments
- Provide them all facilities before OT and after OT
- Maintain OT Staffs duty shift
- Maintain Black Board of OT room ( Department)
- Maintain all the OT data base in excel everyday on the same day / or month wise
- Taking feedback of Patient and relatives regarding OT ( after OT done )
- Updating every details in morning meeting everyday
