Animesh Patnaik

Results-driven Operations & Logistics Leader with 15+ years of experience across courier, e-commerce logistics, and franchise operations. Strong background in end-to-end operations management, regional delivery networks, manpower planning, MIS reporting, vendor payments, and franchisee coordination. Proven ability to scale operations, improve SLA adherence, and lead large teams in high-volume environments. Actively seeking senior operations roles in India or international markets.

Area Manager at GO Track Express Pvt. Ltd. (2026-06 – Present)

• Regional Leadership: Direct comprehensive logistics and supply chain operations across the South Kolkata region, ensuring seamless workflow and efficiency.
• End-to-End Logistics: Manage high-volume mid-mile transport, last-mile delivery networks, and strategic daily pickup schedules.
• Revenue Growth: Oversee retail booking channels and aggressively drive business expansion across domestic and international freight sales markets.
• Performance Optimization: Implement strategic operational controls to improve delivery precision, reduce transit times, and elevate overall customer satisfaction.

Franchisee Representative at TRACKON Courier Pvt. Ltd. (2022-12 – 2025-03)

• Managing complete franchise operations including pickup, delivery, and compliance
• Coordinating with franchise partners to ensure service quality and SLA adherence
• Monitoring daily operations, resolving escalations, and improving turnaround time

Operations Head at DTDC Express Ltd. (2017-08 – 2022-11)

• Led end-to-end operations for franchisee units
• Managed manpower, daily MIS, productivity, and delivery performance
• Ensured smooth coordination between branches, franchisees, and regional teams

Assistant Operations Manager (Chhattisgarh) at Apex Business Solution Pvt. Ltd. (2016-12 – 2017-06)

• Managed a team of 25 delivery staff across locations
• Prepared daily performance MIS and operational reports
• Handled routing, workload allocation, and service-level improvements

Operations Head at DTDC Express Ltd. (2015-06 – 2016-09)

• Oversaw complete franchise operations including delivery, pickup, and customer handling
• Improved operational efficiency and on-time delivery metrics

Operations Executive at DTDC Courier & Cargo Ltd. (Dotzot / DTDC E-commerce Logistics) (2013-05 – 2015-06)

• Managed deliveries across Chhattisgarh and pickups from Raipur
• Coordinated with multiple franchisees and branch offices
• Ensured service continuity and issue resolution across regions

Accounts Supervisor at DTDC Courier & Cargo Ltd. – Nagpur Regional Office (2012-04 – 2013-04)

• Handled vendor payments and reconciliations
• Maintained accounts records and ensured timely payment processing

Accounts Executive at Nomads International Travel Agent (2011-02 – 2012-03)

• Prepared invoices, salary statements, and IT returns
• Managed day-to-day accounting activities

Article Assistant at Chimote & Atkar (CA Firm) (2008-12 – 2011-01)

• Assisted in audit work, ROC compliance, and accounts finalization
• Prepared income tax returns

Article Assistant at K. Sathya & Co. (CA Firm) (2007-06 – 2008-12)

• Worked on audits, taxation, ROC filings, and financial statements

B.Com in Commerce – Shridhar University (2013)

CPT (CA Entrance) – ICAI (2006)

12th Standard – C.G. Board (2006)

10th Standard – CBSE Board (2004)