Aniruddha Mukherjee

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Team Leader, Sales Operations - Samsung India Electronics Pvt. Ltd. - Kolkata, India

(2023-03)

• Mentored junior team members, fostering a positive work environment that encouraged professional growth.
• Developed strong relationships with key clients, resulting in increased repeat business.

Team Leader, Sales Operations - LG Electronics India Pvt. Ltd. - Kolkata, India

(2022-04 - 2023-03)

• Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
• Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformed.

Team Leader, Sales Operations - Panasonic India Pvt. Ltd. - Kolkata, India

(2017-01 - 2022-04)

• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.

Junior Sales Manager - Panasonic India Pvt. Ltd. - Kolkata, India

(2016-05 - 2017-01)

• Increased sales revenue by building strong relationships with clients and identifying their specific needs.
• Exceeded quarterly quotas consistently through strategic planning efforts focused on targeting high-potential accounts within untapped markets.

Sales & Back Office Executive - Ausadh Vyapaar Pvt. Ltd. - Kolkata, India

(2013-06 - 2016-05)

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Investigated and resolved accounting, service and delivery concerns.

Sales and Marketing Administrator - Kolkata Pneumaics Pvt. Ltd. - Kolkata, India

(2012-09 - 2013-06)

• Coordinated trade shows and events, maximizing brand exposure and generating new leads.
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and exceeding expectations.

Sales & Back Office Executive - Sino Pacific India - Kolkata, India

(2011-03 - 2012-08)

• Identified new market opportunities through diligent research and networking.
• Optimized sales funnel management, enhancing lead generation and conversion rates.

Sales Back Office Assistant - Meridian Chemicals Pvt. Ltd. - Kolkata, India

(2006-02 - 2011-02)

• Reduced errors in data entry tasks by implementing a double-check system for accuracy.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.

B.com(Hons) - Accountancy - Calcutta University (2005-01)

Higher secondary(xii) - West Bengal Board (2002-01)

Madhyamik(x) - West Bengal Board (2000-01)