Program Manager at Talrop (2025-04 – Present)
Lead strategic program management and operational scaling across Talrop's diversified venture portfolio spanning furniture technology, robotics education, AI-powered fashion e-commerce and fintech innovation.
- Oversee end-to-end management of 5+ early-stage startup initiatives, driving operational excellence, milestone achievement and founder success across multiple industry verticals
- Built and maintained relationships with 30+ investors, mentors, corporate partners, and ecosystem stakeholders, facilitated strategic collaborations that unlocked growth opportunities and accelerated venture scaling
- Designed and implemented scalable program frameworks, operational playbooks and KPI tracking systems that standardized support delivery while maintaining venture-specific customization for diverse business models
- Guided emerging entrepreneurs through critical early-stage challenges including product-market fit, go-to-market strategy, fundraising preparation and operational scaling through structured mentorship and advisory
- Crafted compelling narratives and business documentation for investor presentations, fundraising rounds, and stakeholder communications; identified new partnership opportunities aligned with venture growth strategies
- Implemented analytics frameworks to track portfolio performance metrics, startup success rates, and program ROI; provided actionable insights to founders and leadership for strategic optimization
- Served as primary point of contact for founders, investors, and corporate partners; orchestrated alignment across multiple stakeholders to resolve challenges and unlock collaboration opportunities
- Consistently maintained high client satisfaction scores (90%+) through proactive relationship management, transparent communication, and delivery of value-added support services
Associate Program Manager at Talrop (2025-04 – 2025-04)
Previous title before promotion - End-to-end management of multiple startup initiatives driving operational excellence and growth.
- End-to-end management of multiple startup initiatives driving operational excellence and growth
- Fostered partnerships with founders, investors, and internal teams; built collaborative ecosystems
- Implemented data-driven decision-making to optimize program performance and startup success rates
- Guided emerging entrepreneurs through early-stage challenges with strong mentorship
- Identified new business opportunities and ensured high client satisfaction
- Drove revenue growth by connecting client needs with business solutions
Accounts Administrator at Orbital Fabrications and Integration Services LLC (2024-08 – 2025-01)
Maintained accurate financial records and enhanced financial processes for international operations.
- Maintained accurate transaction records ensuring 100% compliance with local regulations and international accounting standards
- Enhanced financial accuracy by streamlining payable and receivable processes, reducing processing time by 15%
- Consistently met critical deadlines under pressure while managing multiple concurrent finance projects
- Reconciled accounts, managed vendor relationships, and ensured timely financial reporting
Branch Operations Manager at ESAF Small Finance Bank (2019-06 – 2023-04)
Comprehensive branch management operations and leadership for retail banking services.
- Achieved 100% Life Insurance targets for 2 consecutive years (2021-2022) and won three prestigious international performance contests recognizing outstanding sales and service delivery
- Recognized as Cluster Top Employee for 2 consecutive years (2021-2022) due to exceptional leadership, operational excellence, and customer-centric approach across branch operations
- Led comprehensive branch management operations including daily cash handling, ATM management, customer service, and regulatory compliance while maintaining customer satisfaction scores above 90%
- Trained and mentored branch staff on sales techniques, customer service excellence, and operational procedures; achieved 20% improvement in team efficiency and productivity
- Built and maintained relationships with 500+ retail customers; consistently exceeded customer satisfaction KPIs through personalized service and proactive relationship management
- Managed branch P&L, optimized cost structures, and drove revenue growth through cross-selling of financial products and services
Assurance Associate at Ernst and Young (2016-07 – 2017-07)
Audit and financial statement analysis for diverse organizations.
- Worked on challenging client audits and financial statement reviews for diverse organizations
- Conducted financial statement analysis and identified business-oriented solutions for audit clients
- Prepared audit working papers and maintained comprehensive audit documentation
- Managed administrative functions and facilitated cross-team communication to clarify client requirements and resolve audit findings
