Anirudha Kolay

Entry-Level Data Analyst and AI/ML Professional with a B.E. in Computer Science and Engineering (AI & ML) and hands-on experience developing data analytics, machine learning, predictive modeling, and LLM-powered applications.

Customer Support Associate at Cogent e-Services (2025-10 – 2025-12)

• Managed customer queries and requirements while maintaining clear communication and timely issue resolution in a customer-facing environment.
• Contributed to INR 2.5 Cr in sales within the first month after completing training, demonstrating product understanding, customer communication, and sales performance.

Bachelor of Engineering in Computer Science and Engineering (AI & ML) – University of Mumbai (2022-11 – 2025-06)

Diploma in Computer Engineering – Maharashtra State Board of Technical Education (MSBTE) (2019-07 – 2022-07)