Anisha Jha

Business Analyst with 2+ years of experience investigating current-state business operations from first principles, identifying root-cause inefficiencies, and re-engineering processes and reporting systems across IT consulting and financial services. Skilled at reconstructing as-is workflows through stakeholder interviews and system/data review, designing custom (not cookie-cutter) process and automation solutions in SQL, Power BI, and Tableau, and owning implementation through to measurable, day-to-day business results in Finance, Operations, Product, and Delivery.

Business Analyst - CGI - Bangalore, KA

(2024-07)

Core Strengths Applied: First-principles process re-engineering · Root-cause analysis · Cross-functional ownership · High-pressure delivery

• Investigated current-state operations across 3–5 cross-functional sources (Operations, Finance, Product), interviewing stakeholders and reconstructing as-is workflows before re-engineering data processes in SQL and Power BI — delivering 15+ production-grade MIS reports and reducing recurring analyst effort by 35%.
• Diagnosed root causes of delayed issue resolution across Finance, Operations, and Delivery, then redesigned KPI and action-item tracking processes with senior leadership — improving issue-closure rates by 30%.
• Owned the monthly audit and compliance process end-to-end for 20+ active projects; re-engineered review checkpoints and proactive monitoring controls, cutting audit findings by 25% while sustaining 98–100% governance adherence.
• Redesigned the operational reporting workflow, building interactive Power BI/Tableau dashboards for KPIs, utilization, and resource allocation that cut report preparation time from 8 hours to under 2.
• Engineered a multi-layer data validation framework to eliminate discrepancies at the root before executive delivery, sustaining data accuracy above 99% across all stakeholder-facing reports.
• Re-architected manual Excel-based reporting into an automated process using Pivot Tables, Power Query, and advanced formulas (XLOOKUP, INDEX-MATCH, SUMIFS), cutting manual effort by 60%.
• Standardized and streamlined cross-functional workflows spanning Finance, Operations, and Delivery, improving process turnaround time by 20% through custom, situation-specific frameworks rather than generic templates.

Finance & Planning Intern - SBI Cards - Gurugram

(2023-05 - 2023-12)

• Designed and deployed 7 FP&A dashboards in Power BI and Tableau to re-engineer planning-cycle KPI tracking, improving forecast accuracy by 30%+ and eliminating reliance on manual estimation.
• Owned KPI tracking and variance analysis across quarterly cycles end-to-end, diagnosing root-cause performance gaps that directly informed budget reallocation decisions.
• Synthesized multi-source financial data into executive summary decks presented to C-suite and VP-level leadership to support quarterly planning decisions.

PGDM - Finance & Marketing - G.L. Bajaj Institute of Management & Research (2022 - 2024)

BBA - Business Administration - Patna Women's College (2018 - 2021)