Anitha D

Claims Adjudication

Talent

ChennaiMember since September 12, 2026

Handling escalation mails and phone callsWillingness to learnHonesty and integrityPositive attitude, contributing to a healthy work environment

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Handling escalation mails and phone callsWillingness to learnHonesty and integrityPositive attitude, contributing to a healthy work environment

About

Detail-oriented professional with progressive experience across compliance, customer support, and claims adjudication, seeking to bring strong process discipline and problem-solving skills to a growth-focused organization.

Experience

Claims Adjudication - First Source Private Limited

(2025-06)

Reviewed and adjudicated claims in line with policy guidelines and turnaround time (TAT) targets.
Verified claim documentation for accuracy and completeness prior to processing.
Coordinated with internal teams to resolve discrepancies and escalations.

Customer Support - Gowel Mart Private Limited

(2024-01 - 2025-06)

Handled customer queries and complaints via calls, emails, and escalation channels.
Maintained service quality standards and ensured timely issue resolution.

Compliance Officer - HDFC Bank - HDB Financial Services

(2022-04 - 2023-11)

Monitored processes and transactions for adherence to regulatory and internal compliance standards.
Prepared compliance reports and supported internal audits.

Auditor - Income Tax Proof Validation - ADP Private Limited