Anitha D

Detail-oriented professional with progressive experience across compliance, customer support, and claims adjudication, seeking to bring strong process discipline and problem-solving skills to a growth-focused organization.

Claims Adjudication - First Source Private Limited

(2025-06)

• Reviewed and adjudicated claims in line with policy guidelines and turnaround time (TAT) targets.
• Verified claim documentation for accuracy and completeness prior to processing.
• Coordinated with internal teams to resolve discrepancies and escalations.

Customer Support - Gowel Mart Private Limited

(2024-01 - 2025-06)

• Handled customer queries and complaints via calls, emails, and escalation channels.
• Maintained service quality standards and ensured timely issue resolution.

Compliance Officer - HDFC Bank - HDB Financial Services

(2022-04 - 2023-11)

• Monitored processes and transactions for adherence to regulatory and internal compliance standards.
• Prepared compliance reports and supported internal audits.

Auditor - Income Tax Proof Validation - ADP Private Limited

Short Term Project

Bachelor of Computer Application - Computer Application - Dr. MGR Janaki College of Arts & Science for Women (2018 - 2021)

12th Standard - Rani Lady Meyammai Higher Secondary School (2017 - 2018)

10th Standard - Rani Lady Meyammai Higher Secondary School (2015 - 2016)