Anitha Doss

Experienced Hostel and Residency Operations Professional with over 15 years of experience in administration, resident management, customer relations, accounts maintenance, and property operations. Skilled in handling student accommodations, tenant relations, occupancy management, staff coordination, and day-to-day hostel operations. Strong leadership, communication, and problem-solving abilities with experience managing multiple properties.

Resident Manager (RM) - MyRoomie Magnolia - Bannerghatta, Bengaluru

(2026-02)

• Handling day-to-day operations of 2 residency properties
• Managing resident relations, occupancy, rent collection, and complaint resolution
• Coordinating housekeeping, maintenance, and operational activities
• Maintaining smooth resident onboarding and move-out processes
• Handling accounts and operational reporting
• Planning to resign as the property is under closure

Cluster Manager - Ostellar Girls Hostel - Hulimavu & Dayanand Sagar, Bengaluru

(2021 - 2026)

• Managed 3 hostel properties successfully
• Oversaw operations for 2 properties in Hulimavu and 1 property near Dayanand Sagar
• Supervised administration, resident management, staff coordination, and facility maintenance
• Managed occupancy, rent tracking, and resident grievance handling
• Ensured smooth daily operations and maintained resident satisfaction
• Coordinated with vendors, housekeeping teams, and support staff

Resident Manager (RM) - New Era Girls Hostel - Bengaluru

(1998 - 2021)

• Worked as Resident Manager for 4 years
• Managed hostel administration and resident support activities
• Handled resident admissions, room allocations, and operational management
• Maintained discipline, cleanliness, and smooth hostel functioning
• Left the role due to property closure during the COVID-19 period

Customer Care Executive - IT Park - Chennai

10 Years Experience

• Managed customer support and client relationship activities
• Handled communication, issue resolution, and coordination support
• Maintained service quality and customer satisfaction standards

BA - English Literature - Madras University, Chennai (2012)

HSC - Church Park Higher Secondary School, Chennai (2009)

SSLC - St Xavier Matric Higher Secondary School, Chennai (2007)