Anitha Durairaju

Accomplished and performance-driven US Healthcare RCM Professional with over 8+ years of total professional experience, including 6.6 years as a Senior Process Executive at Omega Healthcare Management Services and 2 years in Legal & Administrative Documentation. Demonstrates deep domain expertise in Patient Registration, Charge Entry, Insurance Eligibility Verification, Patient Verification, and On-Base EHR Processing. Proven track record of consistently maintaining an exceptional 99%+ quality rating while ensuring 100% SLA adherence and HIPAA compliance.

Senior Process Executive - Omega Healthcare Management Services - Trichy

• Charge Entry & Patient Registration: Accurately processed patient registration details, patient verification, and charge entry into client systems, verifying provider credentials and billing rules.
• Insurance Eligibility & Benefits Verification: Verified patient insurance coverage, copays, deductibles, coinsurance, and pre-authorizations utilizing clearinghouse tools and payer web portals.
• On-Base Electronic Document Management: Efficiently indexed, organized, and processed electronic patient charts and billing paperwork within On-Base EHR software to streamline queue workflows.
• Quality Assurance & Peer Auditing: Conducted routine peer-quality reviews, identified error trends, and delivered corrective feedback to team members to boost overall batch accuracy.
• SLA & Queue Prioritization: Managed daily high-volume production queues, prioritizing high-value claims to ensure strict adherence to client service level agreements (SLAs).

Administrative Assistant (Document Preparation) - Register Office Support Services - Trichy

• Legal & Official Documentation: Drafted, formatted, and proofread legal bond papers, land registration deeds, and official government application filings with 100% accuracy.
• Record Archiving & Retrieval System: Established organized physical and digital document archiving frameworks to facilitate rapid retrieval of critical legal files and client records.
• Client Coordination & Front-Office Operations: Handled daily client inquiries, guided applicants through complex registration procedures, and maintained smooth coordination with local registry officers.
• Data Entry & Document Verification: Verified applicant identity documents and property papers against official records prior to final submission.

B.B.A - Business Administration - Bharathidasan University (2023 - 2025)

DCA - Diploma in Computer Applications - TCSD Certified (2012 - 2012)

HSC - Higher Secondary - Govt. A.D.W. Girls Higher Sec. School (2011 - 2012)

SSLC - Secondary Schooling - Govt. A.D.W. Girls Higher Sec. School (2009 - 2010)