Senior Office Administrator cum Sr Executive HR at Aneya Foundries Pvt. Ltd. (2018-04 – Present)
- Flight and hotel bookings for staff and visitors.
- Looking After Security and housekeeping operations
- Managing utilities including water supply, air conditioning, and essential office and factory consumables.
- Ensuring cleanliness and hygiene standards across the factory premises, including external areas such as parking.
- Ordering of stationery, safety equipment, groceries, and other office requirements.
- Ordering food as needed.
- Arranging guest transportation, including pickup and drop services via cab.
- Arranging Pick & drop of staff between locations (HO, Waliv, Pelhar) as required.
- Assigning drivers for material pickup and delivery to local vendors when required
- Updating Staff Attendance in Register – OD & Leave
- Updating Staff Attendance in Biometric System & HR One– OD & Leave.
- Assisting employees with HRone software/application usage.
- Taking interview of Workers (Helper, Operator, CNC Operator etc)
- Maintaining documentation and records for new joiners (Workers)
- Onboarding and exit formalities
- Monitor and manage workers' overtime and drivers' salaries.
- Following up with Placement for Opening of salary account of new workers when joined.
- Following up with Placement for ESIC-related concerns.
- Facilitate uniform issuance for new staff and ensure adherence to dress code during client visits.
- Coordinating with vendors for AC maintenance and other facility-related services.
- Raise purchase orders as required and communicate with vendors via email Instruction Given by SLD)
- Ensuring availability and restocking of first aid kits across all designated areas.
- Issue and document warning letters for safety violations, maintaining proper records in coordination with safety Officer
- Coordinating with Hr team for annual medical check-ups for workers.
- Organizing monthly birthday celebrations and other employee engagement activities.
- Arranging events and celebrations as per organizational requirements.
- Encourage and collect visitor feedback through the visitors' book.
- Update and maintain internal extension lists & Phone numbers
- Verifying and submit stationery bills to the accounts department.
- Placing job banner outside factory when & new requirement of worker in factory.
- Ordering items from amazon as per requirement in office.
- Visiting Pelhar once or twice in a week.
- Looking After Pelhar factory in Absence of other hr
- Executing additional tasks and responsibilities as assigned by management. (CEO)
Receptionist & Customer Care at Spenta Multimedia (2017-03 – 2018-05)
- Managed front desk operations and handled customer interactions efficiently.
- Coordinated schedules, meetings, and travel for internal teams.
- Maintained personnel records and SAP-based subscription tracking.
- Supported sales and customer retention by handling complaints and renewals.
Sales Coordinator at Ufaber Edutech Pvt. Ltd. (2016-02 – 2017-03)
- Responded to student and parent inquiries via email, website, and CRM.
- Generated and processed quotations and coordinated client payments.
- Maintained complaint records and processed updates via SAP.
Customer Care Associate at The Malayala Manorama (2013-06 – 2016-02)
- Handled customer service for subscription and product-related issues.
- Maintained courier records, managed inventory, and SAP entries for gifts and renewals.
- Coordinated with HO (Kerala) for logistics, reporting, and dispatch tracking.
Customer Relationship Executive at Intelenet Sparsh (2011-08 – 2013-05)
- Provided customer support, processed payments, and resolved queries.
- Assisted in inventory and order processing, ensuring customer satisfaction.
- Trained new hires and developed client data tracking systems
