Anjali Selvam

Dynamic and detail-oriented customer service professional with experience at Mumbai ENT Clinic, recognized for improving client satisfaction through effective communication and efficient coordination. Skilled in data entry, scheduling, and office administration while maintaining professionalism in fast-paced environments. Experienced in managing client interactions, handling inquiries, and coordinating with teams to ensure smooth operational flow.

Seeking to contribute strong customer engagement, administrative coordination, and communication skills to support sales operations, business development, and marketing initiatives in a growth-driven organization.

Receptionist - Mumbai ENT Clinic - Mumbai

(2024-03 - 2026-03)

• Greeted and assisted patients and visitors professionally, ensuring a welcoming clinic environment.
• Managed incoming phone calls, emails, and walk-in inquiries.
• Scheduled and confirmed patient appointments using clinic systems.
• Maintained patient records and updated client information accurately.
• Coordinated communication between doctors, staff, and patients.
• Maintained organized reception area and visitor log for security.
• Handled confidential patient information following privacy standards.
• Managed multiple tasks and met time-sensitive deadlines.

Bachelor of Science - Sies College of Arts Science And Commerce Mumbai, India