Anjali Sunaniya

I'm an education counsellor is a professional who provides guidance and support to students in their academic and personal development. I used to assist students in making informed decisions about their educational paths, including course selection, college applications, and career choices. In my daily schedule, I used to often conduct assessments to identify students' strengths, interests, and challenges, helping them set realistic goals and develop strategies to achieve them.

Additionally I also offer emotional support, addressing issues such as stress, anxiety, and interpersonal conflicts. By fostering a positive and encouraging environment, education counsellors play a crucial role in enhancing students' overall educational experience and helping them navigate their academic journey successfully.

Resourceful Human Resources

Manager with extensive experience in talent acquisition, employee relations, and HR strategy implementation. Skilled in fostering positive workplace cultures, optimising HR processes, and driving organisational growth. Strong leadership abilities, adept at building cohesive teams and implementing effective training programmes. Proven track record of enhancing employee engagement and retention, contributing to overall business success.

Education Counsellor - Fusion software Institute - Pune

(2024-03 - 2024-10)

• Developed company goals and targets based on previous performance and predicted forecasts.
• Assisted students in identifying and applying for suitable educational programmes to meet their career aspirations.
• Engaged with parents and guardians to discuss student progress and devise collaborative support plans.
• Provided support and guidance to students experiencing academic difficulties, personal issues, or adjustment challenges.
• Led group counselling activities and meetings, continuing student development and growth through a safe space to talk.
• Generated new business leads by proactively emailing customers through CRM systems and cold calling.
• Generated new business opportunities through cold calling and lead follow-up, maximising sales potential.
• Maximised new business opportunities through focused lead generation and sales conversion.
• Developed and implemented effective lead generation strategies to maximise business opportunities.
• Led student counselling sessions, offering support and guidance on academic and personal issues.
• Provided academic counselling to students, assisting them in career planning and personal development.

Education Counsellor - Yess Infotech Private limited - Pune

(2023-03 - 2024-03)

• Generated detailed reports on customer interactions and sales conversion rates, informing strategic decisions.
• Achieved highest sales conversion rate company-wide.
• Followed up customer calls with further information or instructions when necessary.
• Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.
• Strived to meet and exceed call centre targets while maintaining excellent customer care.
• Made high volume of sales calls per day exceeding company outbound call targets.

Operations Trainee - John Deere India Pvt Ltd - Indore

(2021-07 - 2022-07)

• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Handled customer concerns and escalated major issues to supervisor.
• Maximised customer engagement and satisfaction by delivering excellent customer service.
• Prepared range of written communications, documents and reports.
• Developed excellent working knowledge of industry trends and improvements in processes.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Conducted thorough quality checks post-repair to guarantee work met high standards and specifications.
• Conducted rigorous quality checks on assembled parts to verify structural integrity and aesthetic quality.
• Performed final quality checks before shipment, safeguarding the delivery of defect-free products to customers.
• Carried out thorough quality checks, adjusting machinery settings as needed to meet product specifications.
• Streamlined quality inspection processes, increasing the efficiency of quality checks by 20%.

Graduation - Mechanical Engineering - Shivajirao Kadam Institute of Technology and Mgmt (2024)

Diploma of Higher Education - Mechanical Engineering - Acropolis Technical Campus (2021)

10th - All Subjects - Parakh public higher secondary school (2016)