Anjali Swami

Sales Operations and Support Executive with 1+ year of experience in CRM operations, Excel/Google Sheets reporting, invoice generation, and backend coordination. Skilled in supporting sales teams through accurate data management, MIS reporting, onboarding documentation, and compliance processes. Detail-oriented professional with strong administrative and operational support capabilities, ensuring smooth and efficient business operations.

Business Development Associate - Pync

(2024-12)

Responsible for supporting sales and business operations through effective backend coordination and accurate data management.

• Handled CRM operations, maintained Excel and Google Sheets reports, and ensured timely updating of customer, partner, and sales-related information.
• Managed invoice generation and billing records, ensuring accuracy and timely processing.
• Supported onboarding processes by collecting, verifying, and maintaining customer, partner, and employee documentation in compliance with company standards.
• Assisted with attendance tracking, payroll support, and employee document verification.
• Prepared MIS and operational reports to support internal teams.
• Coordinated with cross-functional teams to ensure smooth daily operations, task tracking, and process adherence.

BCA - Computers - Netaji Subhash University (2020)