Anjali Varshney
ZOHO CONSULTANT | PROJECT MANAGER
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About
Results-driven Project Manager and Business Consultant with 4+ years of experience leading and managing a cross-functional team of 15+ members, including consultants and developers, to deliver scalable and process-driven business solutions. Experienced in understanding complex business models, analyzing operational challenges, and designing practical solution architectures aligned with organizational goals. Skilled in stakeholder management, requirement gathering, process optimization, and translating business needs into structured system implementations across sales, finance, inventory, and operations.
Adept at driving end-to-end project execution, improving efficiency, and enabling digital transformation initiatives that support sustainable business growth.
Experience
Process Consulting Lead - Target Integration
(2022-07)
- Lead and manage a cross-functional consulting and implementation team of 15+ members, driving end-to-end project delivery from requirement discovery to post-implementation support and client onboarding.
- Act as a strategic bridge between Sales, Consulting, and Support teams collaborating during pre-sales discussions, participating in client discovery meetings, and ensuring seamless transition from deal closure to execution.
- Conduct detailed business analysis sessions and design scalable solution architectures aligned with client objectives; prepare BRD, SOW, project estimations, and implementation roadmaps.
- Oversee full project lifecycle management including scope definition, task allocation, milestone tracking, risk mitigation, quality assurance, and stakeholder communication.
- Deliver solution consulting and system architecture across multiple business domains including Real Estate, Education, Healthcare, and Finance, ensuring industry-specific process alignment.
- Implement and integrate comprehensive business ecosystems using platforms such as Zoho One, Zoho CRM, Books, Inventory, Desk, People (HRMS), and Forms, enabling workflow automation and operational efficiency across departments.
- Conduct client training sessions, user adoption programs, and onboarding workshops to ensure smooth transition, system utilization, and long-term value realization.
Business Analyst - Teleperformance
(2022-02 - 2022-05)
- Analyzed client requirements, including stated and unstated needs, to deliver structured and insight-driven research outputs.
- Defined research objectives, scope, and timelines in alignment with stakeholder expectations and project goals.
- Conducted comprehensive primary and secondary research using credible financial and business intelligence sources.
- Synthesized complex datasets into clear, structured reports, blueprints, and executive-ready presentations.
- Presented insights to clients and internal stakeholders, incorporated feedback, and refined deliverables for strategic decision-making.
- Utilized tools such as Capital IQ and Thomson Reuters for financial analysis, market research, and data validation.
Education
Master of Business Administration - MBA (2022)
Bachelor of Business Administration - BBA (2019)
