Anjana Madhukumar
Public relations executive
Talent
RamanathapuramMember since July 18, 2026
Patient Registration & CounselingOPD/IPD CoordinationHospital Management SystemsInsurance & Billing SupportEMR/EHR DocumentationMultilingual CommunicationGrievance RedressalMS Office Suite
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Patient Registration & CounselingOPD/IPD CoordinationHospital Management SystemsInsurance & Billing SupportEMR/EHR Documentation
About
Results-driven Patient Relation Executive with 3+ years of experience at Orthoone Orthopaedic Speciality Centre. Proven expertise in front office management, patient coordination, and hospital administration. Adept at handling OPD/IPD workflows, billing support, and multilingual patient communication. TÜV SÜD certified with strong commitment to patient satisfaction and operational excellence.
Experience
Patient Relation Executive & Receptionist at Orthoone Orthopaedic Speciality Centre (2021-01 – Present)
- Managed front desk operations serving 50+ daily patients with 100% accuracy in registration and scheduling
- Streamlined appointment systems, reducing patient wait time and improving OPD efficiency
- Handled insurance documentation, billing queries, and discharge processes with empathy
- Acted as key liaison between consultants, nursing staff, and patients for seamless care delivery
- Maintained confidential patient records and ensured compliance with hospital protocols
Education
Higher Secondary Education in +2
Skills
Public relations executive
